Best Buy Online

[AntiTrust]

I'm a little bit triggered as I write this so take that into consideration, but hear me out. 

 

I ordered a chest freezer from the best buy online store, This was at 4PM this afternoon. Delivery was not specified only that the "earliest" I could receive it was May 4th, I figured alright might as well order now and itll get here when it gets here. A little bit later I was texting my brother about the chest freezer he had which I thought was the same as the one I ordered which was a 5 cubic ft one but instead he has a 7 cubic ft. So I figured, hey I'll go back, its only 6PM and cancel the order and reorder the larger size. Nope, there is no option to cancel. It says to email, call or web chat to cancel. So I figured, hey this is pretty straightforward I'll use the web chat. They asked me what my order number was and name and billing address etc which I provided dutifully then without even skipping a beat just told me that the order could not be cancelled. I said what do you mean it can't be cancelled I ordered it like 2 hours ago and they said there was nothing they could do. I would have to wait for delivery and then return the item. I figured ok thats kind of insane, this order isn't even being delivered for like two weeks (at the "earliest"). I will call them then. Except that can't even get through, their customer service call center had a 2 hr wait. So I went back to the order page and decided to type a long email out to them detailing everything that had happened and could they please just cancel this order. I pressed send and it took me to a login page to log into my best buy account, I don't have one so I made one and when I finished logging in, my email had been deleted. So thats the story of how I bought a chest freezer from best buy. 

[SansVarnic]

-= Locked =-

 

Best posted as a Status Update Post.