Plex help needed...it makes me cry.

[Video Beagle]

I'm trying..and trying..and trying... to install PLEX on a windows 7 machine.

And I don't know what's going wrong.

 

I'm following this: https://www.tomsguide.com/us/how-to-use-plex,news-18589.html

But I keep winding up in a loop.

 

I download the server, install it. And it seems to start running.

 

I bring up the controls, I think...and navigate to "Your Media"....where it wants me to install the server...which I do, rinse and repeat. 

 

I'm clearly doing something wrong, but I have no idea what. 

 

Can someone help a befuddled beagle out?

 

 

[Slottr]

You have it installed, but you just don't have any media for plex to display. If you have a library, direct plex to it

 

-Moved to Programs, Apps and Websites-

[Tsuki]

did you install it from here
https://www.plex.tv/media-server-downloads/

[Video Beagle]

Just now, Slottr said:

You have it installed, but you just don't have any media for plex to display.

How do I point it to the large number of mp3s on the computer's hard drive?

[Video Beagle]

Just now, Tsuki said:

did you install it from here
https://www.plex.tv/media-server-downloads/

About 5 different times today

I've been going around and around for a few hours.

[Slottr]

2 minutes ago, Video Beagle said:

How do I point it to the large number of mp3s on the computer's hard drive?

Press  the + next to your server on the site that opens

[Video Beagle]

1 minute ago, Slottr said:

Press  the + next to your server on the site that opens

I've yet to find a + anywhere...

[Slottr]

Just now, Video Beagle said:

I've yet to find a + anywhere...

Can you screen cap the entire page?

[Video Beagle]

Ok, I guess there is a plus there... but it takes me to the same page

I think I'm continuously stuck in clients, as opposed to configuring the server itself.

 

[Slottr]

Just now, Video Beagle said:

Ok, I guess there is a plus there... but it takes me to the same page 1.07 MB · 0 downloads

I think I'm continuously stuck in clients, as opposed to configuring the server itself.

 

 

Go into "More" and it should list your server. There you should find the + button

[Video Beagle]

Nope.. same thing.

 

[Slottr]

Just now, Video Beagle said:

Nope.. same thing.

 

 

Oh wtf. What does the page look like under the settings page? (Wrench and screwdriver in top right)

[Video Beagle]

 

 

 

 

[Slottr]

Just now, Video Beagle said:

 

And if you launch plex via the system tray, does this still happen?

[Video Beagle]

I'm thinking scrub the computer again of all things "plex"... delete the account..and try again at a later date

[Video Beagle]

1 minute ago, Slottr said:

And if you launch plex via the system tray, does this still happen?

Yup.

Your befuddlement at least means this isn't a "me" thing, but an IT thing.

 

Appreciate your help.

[Slottr]

2 minutes ago, Video Beagle said:

Yup.

Your befuddlement at least means this isn't a "me" thing, but an IT thing.

 

Appreciate your help.

Yeah lol definitely got me a little stumped tbh.

Does it open the media server when you install plex?

[Video Beagle]

Nope. Just give me the icon at the bottom.

 

[Slottr]

4 minutes ago, Video Beagle said:

Nope. Just give me the icon at the bottom.

 

Do you have any anti virus or anything running in the background?

[2FA]

You don't have a Plex Server in your authorized devices, you only have players. I think you must have missed claiming the server, you can find the directions here https://support.plex.tv/articles/218136308-why-is-there-an-unclaimed-media-server-on-my-network/. The embedded web app you're navigating to in the browser is just a built in web player and not specifically the server admin console.

[Video Beagle]

2 minutes ago, 2FA said:

You don't have a Plex Server in your authorized devices, you only have players. I think you must have missed claiming the server, you can find the directions here https://support.plex.tv/articles/218136308-why-is-there-an-unclaimed-media-server-on-my-network/.

Ok.. that makes sense, but I'm not seeing the "Claim" buttons anywhere.

Letting Windows update itself, then retiring for the day and go make dinner...I'll try again tomororw.

 

 

[2FA]

29 minutes ago, Video Beagle said:

Ok.. that makes sense, but I'm not seeing the "Claim" buttons anywhere.

Letting Windows update itself, then retiring for the day and go make dinner...I'll try again tomororw.

 

 

Did you open the Plex Web App by right clicking the icon in the system tray? If not, I think that is where your issue is.

 

EDIT:

[Video Beagle]

Ok..using the information from everyone, i specualted the problem was my last time trying to install and get Plex working on this system had some residue, and on that part i was right.

I had used a different email address for that one, so logged in, and found that account was claiming the server, despite the server it was claiming had long since been deleted from the machine.

I unclaimed that server, then deleted that account.... but Plex decided to delete the account I wasn't signed into somehow, which lead to several hours of trying to long into the new account and getting their "That username already exists message", whcih googling showed me has been a problem for years.

 

Eventually I speculated that it had deleted the new account and not the old account, which again I stress was the one I was signed in on (I know this because after I went through the delete account process, I saw the old email in the web interface as what I was logged in as...I thought it strange but assumed with something cached or cookied and if i refreshed the page it would go away...I just closed the browser and restarted).....SO, I again deleted the account..this time the old one since the new one was gone.

 

By this time, several hours had been sunk in this project again, though, rather than the despair it's been making me feel, I was just pissed,  So I'll try it again...tomorrow.