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eGPU Connection Issue

Jah347

Good afternoon. I have purchased Sonnet Breakaway Box 650 and have run into several issues. The Box would not properly connect to my laptop. After connecting Thunderbolt 3 cable box turns on and connects, but shortly after loses connection and constantly fluctuates between on and off about every 3-5 seconds. All the drivers are updated to the latest version (BIOS, Thunderbolt, and GPU). I have tried purchasing a different Thunderbolt 3 cable, thinking the issues might be it. It seemed to work for a bit, but then the issue persisted. I have also tried swapping for a different GPU and even connecting the box to my laptop without a GPU in, the same issue. 

 

Razer Blade Stealth I7 7500U (2017)
GPU: R9 Fury X (Sonnet says GPU is supported by the Box)
Thunderbolt NVM Firmware version: 9.00 
BIOS version: Razer 1.50, 2/26/2018 (Newest, according to Razer) 
Windows 10 Version: 10.0.18362 Build 18362
 

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Did you buy this breakaway box new? 

Laptop: 2019 16" MacBook Pro i7, 512GB, 5300M 4GB, 16GB DDR4 | Phone: iPhone 13 Pro Max 128GB | Wearables: Apple Watch SE | Car: 2007 Ford Taurus SE | CPU: R7 5700X | Mobo: ASRock B450M Pro4 | RAM: 32GB 3200 | GPU: ASRock RX 5700 8GB | Case: Apple PowerMac G5 | OS: Win 11 | Storage: 1TB Crucial P3 NVME SSD, 1TB PNY CS900, & 4TB WD Blue HDD | PSU: Be Quiet! Pure Power 11 600W | Display: LG 27GL83A-B 1440p @ 144Hz, Dell S2719DGF 1440p @144Hz | Cooling: Wraith Prism | Keyboard: G610 Orion Cherry MX Brown | Mouse: G305 | Audio: Audio Technica ATH-M50X & Blue Snowball | Server: 2018 Core i3 Mac mini, 128GB SSD, Intel UHD 630, 16GB DDR4 | Storage: OWC Mercury Elite Pro Quad (6TB WD Blue HDD, 12TB Seagate Barracuda, 1TB Crucial SSD, 2TB Seagate Barracuda HDD)
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Please quote or tag  @Ben17 if you want to see a reply.

If I don't reply it's probly because I am in a different time zone or haven't seen your message yet but I will reply when I see it ? 

 

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On 3/3/2020 at 12:56 PM, DrMacintosh said:

Did you buy this breakaway box new? 

yessir

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