Ram not reaching peak speeds

[Isharath]

So I recently updated my pc internals, i upgraded to a asus rog crosshair viii hero mobo, ryzen 7 3800x cpu, and 32 GB of trident z neo 3600 mhz ram. I somehow for som reason can not clock the ram at 3600 mhz. Highest I can get it to post at is 3200, I have seen this is a common problem with the rog boards however does anyone know a work around for this issue. I have tried manual clocking, d.o.c.p. settings, all to no avail. 

 

Any help would be much appreciated. 

 

PC specs are:

AMD Ryzen 7 3800 X (all core oc to steady 4.3)

Asus Rog Crosshair VIII

MSI RTX 2070 Ventus

Gskill Trident Z Neo 32 gb (16x2)

CoolerMaster Master Liquid ML 240 AIO

Seasonic 750 Platinum PSU

Samsung evo 970 pro m.2 boot drive

Intel 1tb m.2 library drive

and other random storage and addons

[Whiro]

6 minutes ago, Isharath said:

So I recently updated my pc internals, i upgraded to a asus rog crosshair viii hero mobo, ryzen 7 3800x cpu, and 32 GB of trident z neo 3600 mhz ram. I somehow for som reason can not clock the ram at 3600 mhz. Highest I can get it to post at is 3200, I have seen this is a common problem with the rog boards however does anyone know a work around for this issue. I have tried manual clocking, d.o.c.p. settings, all to no avail. 

 

Any help would be much appreciated. 

 

PC specs are:

AMD Ryzen 7 3800 X (all core oc to steady 4.3)

Asus Rog Crosshair VIII

MSI RTX 2070 Ventus

Gskill Trident Z Neo 32 gb (16x2)

CoolerMaster Master Liquid ML 240 AIO

Seasonic 750 Platinum PSU

Samsung evo 970 pro m.2 boot drive

Intel 1tb m.2 library drive

and other random storage and addons

I’m not a expert in ram, specially if we talking about Ryzen but I know someone who knows more about it ... @ShrimpBrime here’s your guy 

[WereCat]

Try setting the VDDG voltage to 0.950V and the VDDP voltage to 0.900V.

 

If you can't type in 0.900 for the VDDP then just enter 900.

 

Those are safe values btw. 

[nick name]

Did you install the RAM into slots A2 and B2?

[Guest]

28 minutes ago, Whiro said:

I’m not a expert in ram, specially if we talking about Ryzen but I know someone who knows more about it ... @ShrimpBrime here’s your guy 

Thanks Whiro, I'm not an expert really. But I know enough to get me by.

 

Just need more information to help. 

Memory part number. 

Bios SPD tab and cpu-z memory and spd tab screen shots.

Need to know which bios the board has installed too. (adding this to my list as I've come across a lot of people that don't update the bios, and I'm not aware of it. Then think of it later to ask.)

 

 

 

 

[Isharath]

35 minutes ago, ShrimpBrime said:

Thanks Whiro, I'm not an expert really. But I know enough to get me by.

 

Just need more information to help. 

Memory part number. 

Bios SPD tab and cpu-z memory and spd tab screen shots.

Need to know which bios the board has installed too. (adding this to my list as I've come across a lot of people that don't update the bios, and I'm not aware of it. Then think of it later to ask.)

 

 

 

 

My bios is up to date, I took care of that as soon as installing. As for the memory the model is Desktop Memory Model F4-3600C16D-32GTZNC

I cant really get screen shots as I'm about 40 minutes away from my computer.

[Isharath]

1 hour ago, nick name said:

Did you install the RAM into slots A2 and B2?

The manual doesn't actually say which set you are intended to use so I went through the trial of trying both and either way it crashes prepost on anything over 3333 mhz.

[nick name]

The manual says to use A2 B2.  

[Isharath]

5 minutes ago, nick name said:

The manual says to use A2 B2.  

The dimms are currently in a2 b2, yes. 

[Isharath]

3 minutes ago, Isharath said:

The dimms are currently in a2 b2, yes. 

And I apologize, I downloaded the manual and there is a diagram showing installation in a2 b2 order.

[Guest]

32GB and 16-19-19 timings the memory controller and board don't like it. 

 

Put DOCP setting from auto to XMP/DOCP. 

Go to timings and manually input CL16-18-18-18 - And command rate to 2T.

Find settings Gear down mode and power down mode, disable both. 

Manually set the memory voltage to 1.40v

Set to 3333mhz frequency

F10 save restart - re-enter bios

Check all the settings you've changed. 

Try the next frequency higher I believe is 3400mhz. See if it posts to windows. Check stability. 

Proceed to the next frequency 3466mhz, wash rinse repeat until unstable. 

 

If the system post fails, it takes 3 restarts before it goes into safe mode and then you can enter bios. This process can take a couple/few minutes. 

 

 

 

 

[Isharath]

19 hours ago, ShrimpBrime said:

32GB and 16-19-19 timings the memory controller and board don't like it. 

 

Put DOCP setting from auto to XMP/DOCP. 

Go to timings and manually input CL16-18-18-18 - And command rate to 2T.

Find settings Gear down mode and power down mode, disable both. 

Manually set the memory voltage to 1.40v

Set to 3333mhz frequency

F10 save restart - re-enter bios

Check all the settings you've changed. 

Try the next frequency higher I believe is 3400mhz. See if it posts to windows. Check stability. 

Proceed to the next frequency 3466mhz, wash rinse repeat until unstable. 

 

If the system post fails, it takes 3 restarts before it goes into safe mode and then you can enter bios. This process can take a couple/few minutes. 

 

 

 

 

So I got it to post to 3400 mhz but when I started closing some programs out from my task bar I got a bsod crash. 

[Guest]

4 hours ago, Isharath said:

So I got it to post to 3400 mhz but when I started closing some programs out from my task bar I got a bsod crash. 

Well Run 3333mhz and test stability. 

That rig doesn't like the memory amount or modules at all.

[Isharath]

4 hours ago, ShrimpBrime said:

Well Run 3333mhz and test stability. 

That rig doesn't like the memory amount or modules at all.

well i really doubt its because of the ram, previously i had 16 gigs of trident z 3600 and it wouldnt reach beyond 3200 mhz either for some reason.