Remotely Force Reboot Crashed PC

[doggonator]

This is a pretty petty issue but basically I've been away from home to visit family, and I've been using Parsec to stream games over to my laptop, the computer has completely frozen after about 27 days of working great.

 

There is only a black screen when connecting through Parsec or Remote desktop, I've tried doing the Win+Ctrl+Shift+B to restart the graphics driver but no results. I have no direct access to the PC as there is no port forwarding available on its network so I use Hamachi which is still up and running on the remote PC meaning I can use file sharing perfectly fine. The Plex server running on that machine is also working fine.

 

I've been trying to use commands to restart the PC through the command line as the account on my laptop is the same as the account on the remote PC.

 

I've used:

• shutdown -m \\hamachi-ip-address -r -f
• psshutdown \\hamachi-ip-address -u username -p password -r

 

But I got "hamachi-ip-address" is already performing a shutdown operation, you must abort it before issuing a different command"

 

I tried adding -a but it couldn't find the psshutdown process so I assume it needs to be installed on both machines for that.

 

The PC has been performing a shutdown operation for over a day now so idk.

 

The only thing that I feel like could work is the PsKill.exe command and killing winlogon with it, the issue is that all I get is "access denied" no matter what I seem to do.

• pskill.exe \\hamachi-ip-address -u username -p password winlogon
  • Which returns "Couldn't access hamachi-ip-addres: Access is Denied".

 

If anyone can help that would be great, I can't get physical access to the PC until I go back and nobody would be able to do it for me either.

 

Cheers.

[Windows7ge]

I've had this issue myself with Parsec and a restart fixes it. After issuing the restart commands have you lost all communication with it or does the file sharing and Plex still work?

[doggonator]

56 minutes ago, Windows7ge said:

I've had this issue myself with Parsec and a restart fixes it. After issuing the restart commands have you lost all communication with it or does the file sharing and Plex still work?

File sharing and Plex still work.

[Windows7ge]

2 minutes ago, doggonator said:

File sharing and Plex still work.

Then it most likely didn't successfully restart.

 

Did you try shutdown /r -t 0? /a also exists for the shutdown command. It might enable you to try again.

 

Beyond these things I'm not sure you have any other options without another remote access tool enabled or a means to hit the power button.

[doggonator]

Just getting "Access is denied", I did the "net use" command and still just nothing. Unless there is something in Hamachi I could change?

[Jacob H]

1 hour ago, doggonator said:

Just getting "Access is denied", I did the "net use" command and still just nothing. Unless there is something in Hamachi I could change?

From my experience, Access Denied sounds like a Windows Username / Password issue, but I could be wrong. I see you have already attempted to use the username and password switches! 

[doggonator]

48 minutes ago, JacobAL95 said:

From my experience, Access Denied sounds like a Windows Username / Password issue, but I could be wrong. I see you have already attempted to use the username and password switches! 

It could still be, I'm using a Microsoft account as my login on both machines so am I supposed to put my email into the username bit? Does it need any quotation marks around it or anything? Am I meant to use my pin instead of my Microsoft acc password?

[doggonator]

Okay a little update. When I deliberately input a wrong username/password it connects for a while not really doing anything before spitting out "access is denied" but if I input the correct username and password it instantly returns "access is denied" which leads me to believe it's some other issue maybe?

[doggonator]

I'm just gonna give up on this, I feel like I've tried everything. It's only for a few more days anyway. Thank you all for all the help.