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CPU is thermal throttling, don't know why

PCvai30

Hi everyone! I recently built a PC about a month ago. When it first posted, the system seemed okay, but after I downloaded some apps to check the CPU temperature, I realized that the CPU was running at an average of 100 degrees Celsius. Oof. My part list is attached. When I finished building the system, but I soon realized the CPU was way too hot, so I tried ramping up the fan speeds. However, this didn't work either, so I gave it to a PC repair store, confused. A week later, they told that either the ml240l AIO cooler I bought wasn't compatible with the x570 chipset or it was a faulty piece. They found that the pump wasn't working, and only the fans on the rad and the case fans were spinning. I still don't know wut to do. If u can help, thank u.

Screen Shot 2019-12-24 at 11.59.50 AM.png

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12 hours ago, PCvai30 said:

They found that the pump wasn't working, and only the fans on the rad and the case fans were spinning

If that’s the case RMA that cooler straight away.

   @Whiro tag or quote will do the trick 
i5 3570K @ 4.7Ghz  |  AsRock Fatal1ty Z77 Performance  |  Corsair Vengeance 16GB 1600MHz  |  ASUS Strix GTX 970 OC  |  Phanteks P400S TG  (mesh panel) |  EVGA 500W1  |  Storage: Corsair 60GB SSD (boot), Gigabyte 120GB SSD, WD 2Tb HDD | Cooling: Custom loop

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Ok thank you. I'll try to return it and get the same AIO cooler because it is very cheap but the new one will prob work.

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