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RTX 2080 Super 100% workload problem

WurstTurbo

Greetings from Germany,

my brother build himself a new desktop system and we are far off of beeing computer experts and he has a problem we cant figure out. 

His Specs:
Mainboard: MAG Z390 TOMAHAWK
CPU: i7-9700KF
GPU: RTX 2080 Super

RAM: DDR4 3600 16 GB


His problem:

He plays relative old games like Forza Horizon, Rainbow 6 Siege or GTA5 an all his games crash at several playtimes. And even on low quality settings in the games the Worklaod of his GPU is allways on 100%. But at Forza Horizon his CPU Workload is on 100% and his GPU only at 1% on only High settings and FullHD.  Sometimes the games just close themselfes or he gets a bluescreen with following error messages: 

system service exception
Memory management
Critical Structure curroption
 
I'm a littlebit better with Pc's than he is and i looked into his software via teamviewer but i couldnt find any errors theire.
I checked his drivers, compatibility and if everything is detected by the system. I couldnt find any answers on other websites so i hope you can help has thanks in advance.

WurstTurbo

 
(Edit: The Pc doesnt crash when it is idle. But it crashed as he whatched some YouTube videos)
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Did he reuse an old Windows install?

 

I'd start with DDU in safe mode and reinstall (NON DCH) latest drivers fresh new for troubleshooting.

 

Also worth trying to leave memory and CPU at stock to ensure there's no stability issues.

Personal Desktop":

CPU: Intel Core i7 10700K @5ghz |~| Cooling: bq! Dark Rock Pro 4 |~| MOBO: Gigabyte Z490UD ATX|~| RAM: 16gb DDR4 3333mhzCL16 G.Skill Trident Z |~| GPU: RX 6900XT Sapphire Nitro+ |~| PSU: Corsair TX650M 80Plus Gold |~| Boot:  SSD WD Green M.2 2280 240GB |~| Storage: 1x3TB HDD 7200rpm Seagate Barracuda + SanDisk Ultra 3D 1TB |~| Case: Fractal Design Meshify C Mini |~| Display: Toshiba UL7A 4K/60hz |~| OS: Windows 10 Pro.

Luna, the temporary Desktop:

CPU: AMD R9 7950XT  |~| Cooling: bq! Dark Rock 4 Pro |~| MOBO: Gigabyte Aorus Master |~| RAM: 32G Kingston HyperX |~| GPU: AMD Radeon RX 7900XTX (Reference) |~| PSU: Corsair HX1000 80+ Platinum |~| Windows Boot Drive: 2x 512GB (1TB total) Plextor SATA SSD (RAID0 volume) |~| Linux Boot Drive: 500GB Kingston A2000 |~| Storage: 4TB WD Black HDD |~| Case: Cooler Master Silencio S600 |~| Display 1 (leftmost): Eizo (unknown model) 1920x1080 IPS @ 60Hz|~| Display 2 (center): BenQ ZOWIE XL2540 1920x1080 TN @ 240Hz |~| Display 3 (rightmost): Wacom Cintiq Pro 24 3840x2160 IPS @ 60Hz 10-bit |~| OS: Windows 10 Pro (games / art) + Linux (distro: NixOS; programming and daily driver)
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20 minutes ago, WurstTurbo said:

Greetings from Germany,

my brother build himself a new desktop system and we are far off of beeing computer experts and he has a problem we cant figure out. 

His Specs:
Mainboard: MAG Z390 TOMAHAWK
CPU: i7-9700KF
GPU: RTX 2080 Super

RAM: DDR4 3600 16 GB


His problem:

He plays relative old games like Forza Horizon, Rainbow 6 Siege or GTA5 an all his games crash at several playtimes. And even on low quality settings in the games the Worklaod of his GPU is allways on 100%. But at Forza Horizon his CPU Workload is on 100% and his GPU only at 1% on only High settings and FullHD.  Sometimes the games just close themselfes or he gets a bluescreen with following error messages: 

system service exception
Memory management
Critical Structure curroption
 
I'm a littlebit better with Pc's than he is and i looked into his software via teamviewer but i couldnt find any errors theire.
I checked his drivers, compatibility and if everything is detected by the system. I couldnt find any answers on other websites so i hope you can help has thanks in advance.

WurstTurbo

 
(Edit: The Pc doesnt crash when it is idle. But it crashed as he whatched some YouTube videos)

did you scan with antivirus? it could be a gpu mining one

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