MSI EZ debug led - CPU White

[DvDty]

I bought parts for a PC build:

• Ryzen 5 1600
• MSI A320M PRO-E
• 1x8GB DDR4 2666 Kingston HyperX
• 500W AeroCool VX PLUS
• His old SSD Kingston 120gb and 560ti

The PC started successfully (fans, lights, no beeps), but no display.

We tried changing some of his parts with mine - the ram, the video, the power supply, no effect whatsoever.

We also checked each cable - 8pin CPU, CPU fan, system fan, 24 pin, SATA cables, video card additional power cables, etc.

Later we noticed the EZ debug lights and that one of them lights up white on start up. It was the CPU one.

After some reading about the MSI EZ debug, we tried a few different things, but noting seems to help.

Checked the CPU for bended pins, removed it and placed it again, twice, just to be sure that it is placed correctly.

Are we missing something? Maybe the CPU or the mobo are defective, can't really think of anything else...

[paddy-stone]

There's no GPU.. 1600 isn't an APU.

[DvDty]

9 hours ago, paddy-stone said:

There's no GPU.. 1600 isn't an APU.

There is. Tried 560ti and 1660.

[Mark Kaine]

I'm not sure that'd fix it but try resetting the CMOS. 

 

I had a similar issue after changing the RAM in my PC and that actually fixed it. 

 

 

What I'm saying it could be there's some setting in the BIOS that prevents it from booting so worth a try. 

 

 

[paddy-stone]

17 hours ago, DvDty said:

There is. Tried 560ti and 1660.

You didn't include it in your list of components.

[DvDty]

1 hour ago, paddy-stone said:

You didn't include it in your list of components.

The 560ti is right there tho...

[paddy-stone]

On 11/2/2019 at 8:44 AM, DvDty said:

My roommate bought part for a PC build, and I was helping him build it. The part are:

• Ryzen 5 1600
• MSI A320M PRO-E
• 1x8GB DDR4 2666 Kingston HyperX
• 500W AeroCool VX PLUS
• His old SSD Kingston 120gb and 560ti

The PC started successfully (fans, lights, no beeps), but no display.

We tried changing some of his parts with mine - the ram, the video, the power supply, no effect whatsoever.

We also checked each cable - 8pin CPU, CPU fan, system fan, 24 pin, SATA cables, video card additional power cables, etc.

Later we noticed the EZ debug lights and that one of them lights up white on start up. It was the CPU one.

After some reading about the MSI EZ debug, we tried a few different things, but noting seems to help.

Checked the CPU for bended pins, removed it and placed it again, twice, just to be sure that it is placed correctly.

Are we missing something? Maybe the CPU or the mobo are defective, can't really think of anything else...

I must have missed it then. Not very clear to see... so my first glance saw A320M motherboard and 1600, so first guess was no display because no GPU. We have seen it before with people swapping from Intel builds, that don't realise that there's no on-chip GPU.

[paddy-stone]

What parts do you have that might assist in troubleshooting? is your motherboard comaptible? if so, put the CPU in your build to see if it checks out, similarly you could put your CPU in his motherboard.

If you don't have compatible parts to troubleshoot as I mentioned above, then you're left with checking what you can, which can be lengthy process. I saw that you checked RAM etc.

If the PC doesn't turn itself off/restart, then my best guess would be that there;s nothing wrong, and that it might even just be a GPU cable problem, did you check this? also check that the monitor is set to display proper output.... yes I have seen this happen all too often. And also, reset CMOS by removing the CMOS battery, while PSU is OFF. Just in case motherboard had been previously set up.