No Display

[SolB]

Hi!

 

I received my motherboard today which has been put in with a new CPU and RAM, when I boot up the computer it beeps once but no display is shown.

 

Motherboard: Gigabyte A320M-S2H

CPU: AMD Ryzen 3 3200G

 

We believe everything is plugged in correctly. So what could be causing this issue?

 

Thanks! -Sol

[GenericFanboy]

are you using the vga cable or HDMI?

[SolB]

We've tried with both. Connected each to the motherboard and the GPU, and neither has worked

[kdawwgg1221]

Did you have the motherboard shipped together with the RAM and CPU already installed?

[SolB]

No, we had to install the CPU and RAM seperately. 

[GenericFanboy]

Also. how many times does it beep? the beeping has a certain number. each is a code to a different problem.

[SolB]

It beeped once

[SolB]

However, I have noticed it's stopped beeping completely recently.

[GenericFanboy]

Have you tried dusting off the connectors. cleaning them out. and reinstalling them now that the beeping has stopped?

 

[samcool55]

Does it say "compatible with ryzen 3000 series" on the motherboard box?

[SolB]

Just now, samcool55 said:

Does it say "compatible with ryzen 3000 series" on the motherboard box?

It says "AMD Ryzen 3000 Desktop Ready" so yeah

[ZephCloud]

was the bios updated?

[SolB]

2 minutes ago, GenericFanboy said:

Have you tried dusting off the connectors. cleaning them out. and reinstalling them now that the beeping has stopped?

 

Yeah we have

[SolB]

Just now, ZephCloud said:

was the bios updated?

We tried using the disk, but nothing seems to have happened.

[samcool55]

1 minute ago, SolB said:

It says "AMD Ryzen 3000 Desktop Ready" so yeah

How long did you leave the system on the first time?

It can take multiple minutes before they actually boot first time. Derpy thing about the 300-series chipset.

[GenericFanboy]

Yea its compatible with 3000 ryzen's but, dont think its the processor in this case. 1 beep usually indicates ram. maybe take it out. make sure there's no dust. no stuff missing. they're in the proper channels and then reseating them, then trying. with ofcourse trying both.

[samcool55]

6 minutes ago, SolB said:

It beeped once

1 short single beep means everything is fine. Check your manual, page 17 item 10 (speaker)

[SolB]

1 minute ago, samcool55 said:

How long did you leave the system on the first time?

It can take multiple minutes before they actually boot first time. Derpy thing about the 300-series chipset.

Probably about a minute.

 

2 minutes ago, GenericFanboy said:

Yea its compatible with 3000 ryzen's but, dont think its the processor in this case. 1 beep usually indicates ram. maybe take it out. make sure there's no dust. no stuff missing. they're in the proper channels and then reseating them, then trying. with ofcourse trying both.

We looked it up and it said one beep meant it was all good.

[ZephCloud]

hmmm...was the monitor working previously?

[SolB]

1 minute ago, samcool55 said:

1 short single beep means everything is fine. Check your manual, page 17 item 10 (speaker)

I don't have a 17 page manual haha

[SolB]

Just now, ZephCloud said:

hmmm...was the monitor working previously?

Yeah, they were both working perfectly before

[samcool55]

1 minute ago, SolB said:

Probably about a minute.

Okay, well time to make it angry then.

 

What you do is:

Unplug the power from the PSU

Unplug all sata devices

Remove all RAM

Remove the CMOS battery (check page 12 in your manual, it's a button battery, remove that)

Try to turn on the system (yes I know it is unplugged and won't work, just press the button)

Leave the system for a few minutes (3 to 5, get a drink or something, but leave it for a bit)

 

Put the CMOS battery back

Plug the PSU back in

Try to boot

If it beeps at you like an angry idiot, let me know

If it doesn't, we might have a bigger issue (or not, we have a few options).

[samcool55]

3 minutes ago, SolB said:

I don't have a 17 page manual haha

No problem, gigabyte does

https://download.gigabyte.com/FileList/Manual/mb_manual_ga-a320m-s2h_1001_v2_e.pdf

[SolB]

After taking out 1 stick of RAM it boots up. So I'm going to try putting in the other stick again, then if that doesn't work, take out the first piece and leave in the other piece. That stick could be faulty

[King_Jahh]

46 minutes ago, ZephCloud said:

was the bios updated?

^^ This

 

I actually used to have this motherboard lol

 

But yeah if the bios on it is anything older than the f40 revision, it won't support that processor.

 

you'll need to put in an old ryzen chip first and get it updated

 

Wrote this ages ago and never clicked send, glad you figured it out 

Edited October 31, 2019 by King_Jahh