ping ping and more ping

[theofficialgibbs]

So. back again with more than my tapping the router with a spanner brain can understand. I have a pretty shite internet speed (16.8 down 0.5 up) but it runs things well. well it did. see where i'm trying to go is recently my internet has been causing my games and my voice connection to jump out at times. i opened command prompt on windows to see the ping go from a steady 28ms to a whopping 3286ms in 1 every 10. this is via wireless so i understood it would jump but never has jumped that high ever. this is week 3 and this still happens. the only difference is now i retried the ping test on 3 different pcs and they all spew out really decent ping rates so what on earth is going on. i blamed my internet provider for so long i have no clue why this has suddenly just happened? any tips would be helpful cause i can't keep playing like i'm on macdonalds wifi or playing skyrim. cheers  

[Skiiwee29]

with only .5Mbps up, or 512kbps up, chances are you're maxing that out and is the cause of your latency/ping issues more so than being on wifi. 

[Jarno.]

@theofficialgibbs

 

You can try the following troubleshooting to narrow the problem a bit.

 

1. Ping your network card does this have stable ping latency?

ping 127.0.0.1

2. Ping your default gateway does this have stable ping latency?

ping <Ip of default gateway>

 

3. Ping Google DNS does this have stable ping latency? (From your original post i assume it does not but just to confirm)

ping 8.8.8.8

 

If test 1 and 2 are under 30ms then the comment of @Skiiwee29 might be very likely because the cause can then only be between your modem and the internet. Optional you might want to post a trace to Google DNS.

 

4. Trace google DNS

tracert 8.8.8.8

 

[theofficialgibbs]

@Jarno. it looks like step 2 between default gate way has some serious jumps 

[Jarno.]

3 minutes ago, theofficialgibbs said:

@Jarno. it looks like step 2 between default gate way has some serious jumps 

Then you might to want to restart your wireless modem/router/Accesspoint to see if that improves anything if you have not already. Ping to default gateway with high latency usually means high load on wireless.  Are many devices connected?

[jj9987]

13 minutes ago, Jarno. said:

Then you might to want to restart your wireless modem/router/Accesspoint to see if that improves anything if you have not already. Ping to default gateway with high latency usually means high load on wireless.  Are many devices connected?

Not necessarily high load, could be interference from whatever is running at same frequency (e.g. microwaves, some remote-controlled electronics, other wireless devices that use same frequency, other wireless networks that are on same channel).

[theofficialgibbs]

@Jarno.

so this is the ping from the laptop on the same router 

[Jarno.]

32 minutes ago, jj9987 said:

Not necessarily high load, could be interference from whatever is running at same frequency (e.g. microwaves, some remote-controlled electronics, other wireless devices that use same frequency, other wireless networks that are on same channel).

True if restarting was not the fix which it seems it is then i was about to give him advice to move channels. Interference is even more a issue on 2.4Ghz.

[theofficialgibbs]

so with a full reset and leaving this for a long time off. still no change. nothing in the 3 weeks has been moved the router has not been changed the pc has not been altered it's spontaneously happened will see what my internet provider say but it's seems to be only this pc and no other device.