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Corsair Dark Core

CollinLee
By CollinLee
in Peripherals
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Posted

Guys, I need help. 

I have a Corsair Dark Core that I've had for maybe 3 months and I am having some issues. My sleep mode for the mouse is completely turned off, it's running off of the 2.4GHz connection, and the RGB is off, but after less than 60 seconds of it sitting idle, it shuts off and takes about 3 seconds for it to come back on for me to use it again. Is there any way to shut this feature off or something? HELP!

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Posted

RMA it?

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Which firmware version are you running for the mouse and dongle?  Also, which version of iCUE are you running?  You can check in iCUE under settings and selecting the Dark Core.  Try disabling the "Power Saving Mode" and see if this changes the behavior.

 

image.png.00ac2de7f01ce92acd57fae11624ab40.png

Looking for more details about a product, or experiencing technical issues?  Visit our support page below, and one of our Technical Support staff can help you out:

https://support.corsair.com/

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