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New RAM, when old +new is installed there are issues

c8h10o2n4
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Posted

Hi all,

coming to you with an issue I need advice on.

 

We got new additional 16GB (2x8GB) of G.Skill DDR4-3200 RAM (identical to the kit already installed!) for our MSI Mortar B350M (with latest non-beta BIOS) with R5 1600.

For over a year the system ran perfectly with an overclock of 3.8GHz on the CPU. Memory was simply set to use XMP and reported the expected 3200.

Life was good.

 

Now the following issues occur:

when all 32GB are installed and set to XMP the computer will try to boot, fail retry etc a few times, then reset automatically to defaults, and it boots fine then into the OS. The memory then is set to 1866 only.

So we tried a few things and ran memtest86:


 

Spoiler

 

CPU OC 38.00x 1.225v
(A1/B1/A2/B2) 32GB RAM 2866MHz 1.34v
Pass 1 - Test 6 - **ERRORS**

-

CPU OC 38.00x 1.225v
(A1/B1/A2/B2) 32GB RAM 1866MHz Auto v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A2/B2) 16GB (old) RAM 3200MHz Auto v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A2/B2) 16GB (new) RAM 3200MHz Auto v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (old) RAM 2800MHz Auto v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (old) RAM 2866MHz 1.35v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (old) RAM 2933MHz 1.35v
Pass 1 - Test 8 - **1 ERROR**

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (old) RAM 3000MHz Auto v
Pass 1 - Test 7 - **ERRORS**

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (old) RAM 3000MHz 1.35v
Pass 1 - Test 6 - **ERRORS**

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (old) RAM 3000MHz 1.35v
Pass 1 - Test 7 - **ERRORS**

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (new) RAM 2800MHz 1.35v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (new) RAM 2866MHz 1.35v
Pass 1 - No Errors

-

CPU Auto
(A1/B1/A2/B2) 32GB RAM 2800MHz 1.35v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1/A2/B2) 32GB RAM 2800MHz 1.35v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1/A2/B2) 32GB RAM 2866MHz 1.35v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1/A2/B2) 32GB RAM 2933MHz 1.35v
NO POST

-

CPU OC 38.00x 1.225v
(A1/B1/A2/B2) 32GB RAM 3000MHz 1.35v
NO POST

 

 

Now i looked around and when similar issues are reported here it is usually pointed out that it may be also a motherboard or cpu issue.

My questions now:

Is it really so hard to get this to run right? 1st gen RYZEN issue? Should we return the ram and get a two stick 32GB kit instead to have the amount we want and ditch the 16GB we have now - assuming the problem is the use of all four slots at once?

 

Laptop: Lenovo T430
- Intel Core i5 3320M @ 2.60GHz - HD4000 Graphics - 12GB DDR3 RAM Dual Channel - SanDisk SSD 128GB - Pop!_OS -

Desktop: self-built
CPU: Ryzen 7 2700 - Motherboard: MSI Tomahawk B450 MAX II - RAM: 32GB DDR4 Kingston HyperX Fury @ 3200- GPU: Gigabyte GTX 1660Ti Windforce OC 6GB
Case: Corsair 275R Airflow - Storage: Samsung 970 EVO Plus & Crucial MX300 - PSU: Seasonic Focus GX-750 - Displays: Iiyama ProLite X2783HSU & EIZO FlexScan1921
Cooling: AMD Wraith Spire - Keyboard: Keychron K3 Pro - Mouse: Logitech MX Ergo & Steelseries Rival 3 Wireless - Sound: Steelseries Arctis 7 - OS: Pop!_OS 22.04 LTS (6.2.6)

Wife's Desktop: self-built

CPU: AMD Ryzen 5 1600 @ 3.8GHz - Motherboard: MSI Mortar B350M - RAM: 32GB DDR4 G.skill Ripjaws V @ 2866MHz - GPU: Sapphire RX 5700XT

Case: Corsair 275R Airflow - Storage: Samsung 970 EVO Plus & 870 EVO - PSU: Seasonic Focus PX-750 - Displays: Massdrop VAST & EIZO FlexScan1921

Cooling: DeepCool Captain EX with Corsair Light Loops - Keyboard: Keychron K8 Pro - Mouse: Keychron M1 Wireless - Sound: Steelseries Arctis 7 - OS: Linux Mint 20.3 (6.2.4)

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Posted
17 minutes ago, cluelessart said:

Hi all,

coming to you with an issue I need advice on.

 

We got new additional 16GB (2x8GB) of G.Skill DDR4-3200 RAM (identical to the kit already installed!) for our MSI Mortar B350M (with latest non-beta BIOS) with R5 1600.

For over a year the system ran perfectly with an overclock of 3.8GHz on the CPU. Memory was simply set to use XMP and reported the expected 3200.

Life was good.

 

Now the following issues occur:

when all 32GB are installed and set to XMP the computer will try to boot, fail retry etc a few times, then reset automatically to defaults, and it boots fine then into the OS. The memory then is set to 1866 only.

So we tried a few things and ran memtest86:


 

  Hide contents

 

CPU OC 38.00x 1.225v
(A1/B1/A2/B2) 32GB RAM 2866MHz 1.34v
Pass 1 - Test 6 - **ERRORS**

-

CPU OC 38.00x 1.225v
(A1/B1/A2/B2) 32GB RAM 1866MHz Auto v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A2/B2) 16GB (old) RAM 3200MHz Auto v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A2/B2) 16GB (new) RAM 3200MHz Auto v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (old) RAM 2800MHz Auto v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (old) RAM 2866MHz 1.35v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (old) RAM 2933MHz 1.35v
Pass 1 - Test 8 - **1 ERROR**

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (old) RAM 3000MHz Auto v
Pass 1 - Test 7 - **ERRORS**

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (old) RAM 3000MHz 1.35v
Pass 1 - Test 6 - **ERRORS**

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (old) RAM 3000MHz 1.35v
Pass 1 - Test 7 - **ERRORS**

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (new) RAM 2800MHz 1.35v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1) 16GB (new) RAM 2866MHz 1.35v
Pass 1 - No Errors

-

CPU Auto
(A1/B1/A2/B2) 32GB RAM 2800MHz 1.35v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1/A2/B2) 32GB RAM 2800MHz 1.35v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1/A2/B2) 32GB RAM 2866MHz 1.35v
Pass 1 - No Errors

-

CPU OC 38.00x 1.225v
(A1/B1/A2/B2) 32GB RAM 2933MHz 1.35v
NO POST

-

CPU OC 38.00x 1.225v
(A1/B1/A2/B2) 32GB RAM 3000MHz 1.35v
NO POST

 

 

Now i looked around and when similar issues are reported here it is usually pointed out that it may be also a motherboard or cpu issue.

My questions now:

Is it really so hard to get this to run right? 1st gen RYZEN issue? Should we return the ram and get a two stick 32GB kit instead to have the amount we want and ditch the 16GB we have now - assuming the problem is the use of all four slots at once?

 

From MSI website all G.Skill 3200 memory sticks only 2 dimms are supported on this motherboard with this memory.

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE GTX 1660 GAMING OC @ Core 2085MHz Memory 5000MHz
Cinebench R23: 15669cb | Unigine Superposition 1080p Extreme: 3566
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Posted
7 minutes ago, Vishera said:

From MSI website all G.Skill 3200 memory sticks only 2 dimms are supported on this motherboard with this memory.

Incorrect, MSI themselves only validated kits of 2x8GB sticks, that does not mean they are not supported in 4x8GB kits.

 

The issue is most likely a combination of the motherboard not liking the XMP profile and the 1st gen Ryzen CPU which was known to be very picky with some memory configurations. I would suggest to OP that they try to manually input the memory timings and values or try just setting the memory to 2133 or 2400MHz first and checking before trying to overclock it to 3000MHz or above.

Current Network Layout:

Current Build Log/PC:

Prior Build Log/PC:

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  • Author
12 minutes ago, Lurick said:

Incorrect, MSI themselves only validated kits of 2x8GB sticks, that does not mean they are not supported in 4x8GB kits.

 

The issue is most likely a combination of the motherboard not liking the XMP profile and the 1st gen Ryzen CPU which was known to be very picky with some memory configurations. I would suggest to OP that they try to manually input the memory timings and values or try just setting the memory to 2133 or 2400MHz first and checking before trying to overclock it to 3000MHz or above.

Thanks,

that is reassuring in what we have been expecting basically. So we will continue going this route and i will post again once we get stable!

Laptop: Lenovo T430
- Intel Core i5 3320M @ 2.60GHz - HD4000 Graphics - 12GB DDR3 RAM Dual Channel - SanDisk SSD 128GB - Pop!_OS -

Desktop: self-built
CPU: Ryzen 7 2700 - Motherboard: MSI Tomahawk B450 MAX II - RAM: 32GB DDR4 Kingston HyperX Fury @ 3200- GPU: Gigabyte GTX 1660Ti Windforce OC 6GB
Case: Corsair 275R Airflow - Storage: Samsung 970 EVO Plus & Crucial MX300 - PSU: Seasonic Focus GX-750 - Displays: Iiyama ProLite X2783HSU & EIZO FlexScan1921
Cooling: AMD Wraith Spire - Keyboard: Keychron K3 Pro - Mouse: Logitech MX Ergo & Steelseries Rival 3 Wireless - Sound: Steelseries Arctis 7 - OS: Pop!_OS 22.04 LTS (6.2.6)

Wife's Desktop: self-built

CPU: AMD Ryzen 5 1600 @ 3.8GHz - Motherboard: MSI Mortar B350M - RAM: 32GB DDR4 G.skill Ripjaws V @ 2866MHz - GPU: Sapphire RX 5700XT

Case: Corsair 275R Airflow - Storage: Samsung 970 EVO Plus & 870 EVO - PSU: Seasonic Focus PX-750 - Displays: Massdrop VAST & EIZO FlexScan1921

Cooling: DeepCool Captain EX with Corsair Light Loops - Keyboard: Keychron K8 Pro - Mouse: Keychron M1 Wireless - Sound: Steelseries Arctis 7 - OS: Linux Mint 20.3 (6.2.4)

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  • 2 weeks later...
Posted
  • Author

After a while of just daily use etc i can report now that up to 2866 (1.35V CL16-18-18-38) everything is just smooth and no issues. Going above will not POST when all four slots are populated leading to the mentioned before behaviour. So this is where we are.

Laptop: Lenovo T430
- Intel Core i5 3320M @ 2.60GHz - HD4000 Graphics - 12GB DDR3 RAM Dual Channel - SanDisk SSD 128GB - Pop!_OS -

Desktop: self-built
CPU: Ryzen 7 2700 - Motherboard: MSI Tomahawk B450 MAX II - RAM: 32GB DDR4 Kingston HyperX Fury @ 3200- GPU: Gigabyte GTX 1660Ti Windforce OC 6GB
Case: Corsair 275R Airflow - Storage: Samsung 970 EVO Plus & Crucial MX300 - PSU: Seasonic Focus GX-750 - Displays: Iiyama ProLite X2783HSU & EIZO FlexScan1921
Cooling: AMD Wraith Spire - Keyboard: Keychron K3 Pro - Mouse: Logitech MX Ergo & Steelseries Rival 3 Wireless - Sound: Steelseries Arctis 7 - OS: Pop!_OS 22.04 LTS (6.2.6)

Wife's Desktop: self-built

CPU: AMD Ryzen 5 1600 @ 3.8GHz - Motherboard: MSI Mortar B350M - RAM: 32GB DDR4 G.skill Ripjaws V @ 2866MHz - GPU: Sapphire RX 5700XT

Case: Corsair 275R Airflow - Storage: Samsung 970 EVO Plus & 870 EVO - PSU: Seasonic Focus PX-750 - Displays: Massdrop VAST & EIZO FlexScan1921

Cooling: DeepCool Captain EX with Corsair Light Loops - Keyboard: Keychron K8 Pro - Mouse: Keychron M1 Wireless - Sound: Steelseries Arctis 7 - OS: Linux Mint 20.3 (6.2.4)

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