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Display bug with AVerMedia Live Gamer HD 2?

AnnaTheKitty
By AnnaTheKitty
in Displays
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So for a while, actually a REALLY REALLY long time, I been having this weird issue and still haven't figured out why is it doing it. I am trying to record from my other computer, but for some reason I have this green bar down below, a black bar to the right, and the rest of the display has moved up to the upper left. But for some dumb reason it works perfectly fine if I plug in my Nintendo Switch. I even tried calling them for support to get help but either they don't pick up and when they do they can't help. Anyone else had this problem or know how to fix it?  

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