Selective Crashes with GPU (RX570)

[SmugPilot]

I recently started to have issues while i play games.

The PC completely freezes and forcing me to restart while i play can't even keep playing more then 5 minutes before the game freezes and I'm forced to restart.

So I got completely new PC the only thing i didn't replace was my GPU ("RX570 Pulse 8GB")

 

Unfortunately I still have the SAME issue, Games still crash after a few minutes of gameplay then a few minutes of black screen and i'm back on my Desktop, but now the Adrenaline App is completely frozen and inaccessable, white screen that when I click on it the ATI official home page pop up.

 

now what i mean by that this happens selectively is that some "older" titles completely crash my GPU newer game like Gear 5 work surprisingly smooth with no crashes what so ever.

while game like Gears 1, Gears 4, WOW, Borederlands 2 etc. completely unplayable as they crash my PC. And my PC can't recover from sleep mode as it crashes as well.

 

Tried Reinstalling my drivers 3 times and windows is completely up to date

 

My specs:

Windows 10 Pro 64-bit

AMD RYZEN7 2700

X570-AORUS-ELITE -Gigabyte

16GB (2x8GB) DDR4 3200MHz 

650W HCG-650G 80 Plus Gold

 

[SpookyCitrus]

When you reinstalled the drivers did you use DDU to remove the old ones first? If not I would recommend you use DDU to remove the drivers and files first in safe mode then reinstall adrenaline as DDU will remove that as well, and reinstall them. If it still has the issue I'd say it's a physical issue with the card and it might be wise to submit it for RMA if you can or replace it.

[Vishera]

7 minutes ago, SmugPilot said:

I recently started to have issues while i play games.

The PC completely freezes and forcing me to restart while i play can't even keep playing more then 5 minutes before the game freezes and I'm forced to restart.

So I got completely new PC the only thing i didn't replace was my GPU ("RX570 Pulse 8GB")

 

Unfortunately I still have the SAME issue, Games still crash after a few minutes of gameplay then a few minutes of black screen and i'm back on my Desktop, but now the Adrenaline App is completely frozen and inaccessable, white screen that when I click on it the ATI official home page pop up.

 

now what i mean by that this happens selectively is that some "older" titles completely crash my GPU newer game like Gear 5 work surprisingly smooth with no crashes what so ever.

while game like Gears 1, Gears 4, WOW, Borederlands 2 etc. completely unplayable as they crash my PC. And my PC can't recover from sleep mode as it crashes as well.

 

Tried Reinstalling my drivers 3 times and windows is completely up to date

 

My specs:

Windows 10 Pro 64-bit

AMD RYZEN7 2700

X570-AORUS-ELITE -Gigabyte

16GB (2x8GB) DDR4 3200MHz 

650W HCG-650G 80 Plus Gold

 

Try testing the GPU with GPUPI 3.3.3,

Tell us if you get any errors while testing.

 

GPUPI 3.3.3 download page:

https://www.overclockers.at/news/gpupi-international-support-thread

 

Press Calculate then OK to start.

[SmugPilot]

On 9/17/2019 at 7:49 PM, SpookyCitrus said:

When you reinstalled the drivers did you use DDU to remove the old ones first? If not I would recommend you use DDU to remove the drivers and files first in safe mode then reinstall adrenaline as DDU will remove that as well, and reinstall them. If it still has the issue I'd say it's a physical issue with the card and it might be wise to submit it for RMA if you can or replace it.

I have tried that a 2nd time just to be sure

no luck.

 

On 9/17/2019 at 7:50 PM, Vishera said:

Try testing the GPU with GPUPI 3.3.3,

Tell us if you get any errors while testing.

 

GPUPI 3.3.3 download page:

https://www.overclockers.at/news/gpupi-international-support-thread

 

Press Calculate then OK to start.

I keep getting inconclusive results errors.

[Vishera]

6 hours ago, SmugPilot said:

I have tried that a 2nd time just to be sure

no luck.

 

I keep getting inconclusive results errors.

Did you mean invalid result errors?

If it's invalid results then the GPU is bad.

 

A good stable GPU won't give you any errors with this test.