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New 2k 144hz monitor does not show 144hz

OmicronEta
By OmicronEta
in Troubleshooting
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Posted

Hi, today I went to my local frys electronics and decided to buy a Samsung c27jg5 and hooked it up to my RX580 Reference Edition( I know its not a great pairing but I plan on upgrading to the THICC2 when it releases). When I plugged in the HDMI cable it came with into my gpu and turned it on it would not give me the option to turn to 144hz, not in display setting, not in the monitor settings, not even on the monitor itself. Does anyone know what the problem could be? My first guess is HDMI is limiting it. Whether it be my graphics card version or the cable.

The Monitor

(https://www.newegg.com/dark-blue-grey-samsung-cjg5-series-c27jg50-27/p/N82E16824022734)

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Posted

Most likely the HDMI cable. Get a Displayport cable, that should fix the problem.

Please mention or quote me if you want a response. :) 

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3 minutes ago, Uptivuptiz said:

Most likely the HDMI cable. Get a Displayport cable, that should fix the problem.

Yea I thought so. Ill get one.

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The GPU has HDMI 2.0 but only one of the HDMI inputs on the monitor is 2.0.

Try the other HDMI port.

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