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OnePlus 7 showing ads on homescreen

Watn3y
By Watn3y
in Phones and Tablets
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Posted

Hi!

A friend of mine has a Problem. Her new OnePlus 7 displays ads on the homescreen and after unlocking the device. I tried to fix it but couldn't figure out what causes the problem.

Here's how I tried to fix it..

  • Checking for common malware apps

 

  • Checking if any suspicious app has permission to display over other apps

 

  • Checking device administrator apps

 

  • Deleting system cache...


None of the mention things helped and I am running out of options.

I would really appreciate any advice from you guys.

Thanks

Main System: Broken because I'm stupid.

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Posted

Check the play store history to see what the latest apps to be installed are. That might help you pinpoint which one is doing it.

Make sure to quote or tag me (@JoostinOnline) or I won't see your response!

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Posted (edited)
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9 minutes ago, JoostinOnline said:

Check the play store history to see what the latest apps to be installed are. That might help you pinpoint which one is doing it.

@JoostinOnline Already tried that. All recently installed apps are legit. (Telegram,Netflix etc.)

Edited by Watn3y

Main System: Broken because I'm stupid.

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1 minute ago, huilun02 said:

Sounds like a case of HydrogenOS

I have a OnePlus 5T and never had ads show up anywhere. Did they mess the OS up on the newer devices? That would suck.

Make sure to quote or tag people, so they get notified.

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It doesn't happen when i'm booted into safemode. So either an App is causing the problem or the OS knows you're in safemode and doesn't show the ad. Also it's always the same ad.

 

Deleting the Google Account of the device and adding a brand new one doesn't work either.

 

I'll try to get screenshots of the ad.

 

 

Main System: Broken because I'm stupid.

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as far as I can tell, OxygenOS runs on the device.

IMG-20190904-WA0003.jpg

Main System: Broken because I'm stupid.

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Thanks. I'll try to find it

Main System: Broken because I'm stupid.

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@huilun02 I uninstalled all games and apps i don't use myself. Now I can only try resetting the damn thing!

Main System: Broken because I'm stupid.

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Didn't work. I'll have to reset the Phone.

 

Thanks to you all.

Main System: Broken because I'm stupid.

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