cpu Ram doesnt work

[aljazriznar]

I just got my new motherboard B450M steel legend. I connected everything and everything seems to work well but my memory runs at 7.9 GB and 8.1 GB is reserved for hardware? I dont know what too do I updated my BIOS, change slots around but I just cant get it to dual channel (AMD CPU) test my rams and one ram seems to have issues booting it takes 3 to 4 tries. But when I put my ram in another pc it works completely normal. Normal boot all 16 gb are running. Is it motherboard or motherboard dont support this ram? I checked the supported memory for the motherboard and I found my HyperX 2X8 GB 2666mhz ,but the chipset its not right. Mine is HX426C16FB2/8

but on their site is HX426C13PB3K4/32

 

 

HELP PLEASE! 

[TheGlenlivet]

35 minutes ago, aljazriznar said:

I just got my new motherboard B450M steel legend. I connected everything and everything seems to work well but my memory runs at 7.9 GB and 8.1 GB is reserved for hardware? I dont know what too do I updated my BIOS, change slots around but I just cant get it to dual channel (AMD CPU) test my rams and one ram seems to have issues booting it takes 3 to 4 tries. But when I put my ram in another pc it works completely normal. Normal boot all 16 gb are running. Is it motherboard or motherboard dont support this ram? I checked the supported memory for the motherboard and I found my HyperX 2X8 GB 2666mhz ,but the chipset its not right. Mine is HX426C16FB2/8

but on their site is HX426C13PB3K4/32

 

 

HELP PLEASE! 

Looks like you might have a dead memory channel.  Can you swap the dimms to the other 2 slots and see if they work?

[Lipe123]

42 minutes ago, aljazriznar said:

I just got my new motherboard B450M steel legend. I connected everything and everything seems to work well but my memory runs at 7.9 GB and 8.1 GB is reserved for hardware? I dont know what too do I updated my BIOS, change slots around but I just cant get it to dual channel (AMD CPU) test my rams and one ram seems to have issues booting it takes 3 to 4 tries. But when I put my ram in another pc it works completely normal. Normal boot all 16 gb are running. Is it motherboard or motherboard dont support this ram? I checked the supported memory for the motherboard and I found my HyperX 2X8 GB 2666mhz ,but the chipset its not right. Mine is HX426C16FB2/8

but on their site is HX426C13PB3K4/32

 

 

HELP PLEASE! 

I have literally no idea what you are asking.

 

All I got from your post was that sometimes your pc doesn't boot and it takes 3 to 4 tries to boot?

What does "runs at 7.9 and 8,1Gb" mean?

 

[aljazriznar]

On 8/9/2019 at 6:39 PM, Lipe123 said:

I have literally no idea what you are asking.

 

All I got from your post was that sometimes your pc doesn't boot and it takes 3 to 4 tries to boot?

What does "runs at 7.9 and 8,1Gb" mean?

 

My ram is not fully functioning. Only 7.9 gb of ram are usable and other 8.1 gb are reserved. I cant find the solution 

[aljazriznar]

On 8/9/2019 at 6:32 PM, TheGlenlivet said:

Looks like you might have a dead memory channel.  Can you swap the dimms to the other 2 slots and see if they work?

I have tried it work’s normally i tried putting in a different  cpu(2200g) and all 16gb were working. Then I put a 1700x in my old pc (with old motherboard and it worked normally) so ram is not dead. The motherboard ( the new one) seems to work with old cpu (2200g). And the 1700x works in my old motherboard but doesnt work in new one( by not working I mean, it has memory problems. 
U think its cpu or its motherboard?

[TheGlenlivet]

46 minutes ago, aljazriznar said:

I have tried it work’s normally i tried putting in a different  cpu(2200g) and all 16gb were working. Then I put a 1700x in my old pc (with old motherboard and it worked normally) so ram is not dead. The motherboard ( the new one) seems to work with old cpu (2200g). And the 1700x works in my old motherboard but doesnt work in new one( by not working I mean, it has memory problems. 
U think its cpu or its motherboard?

1700X + New MOBO = Memory issue

1700X + Old MOBO = fine

2200g + New MOBO = fine

2200g + Old MOBO = fine

 

Right? 

Looks like the 1700 has a memory problem that only shows on whatever chipset the old board is.  I take it they are not the same boards?

[aljazriznar]

 

2 hours ago, TheGlenlivet said:

1700X + New MOBO = Memory issue

1700X + Old MOBO = fine

2200g + New MOBO = fine

2200g + Old MOBO = fine

 

Right? 

Looks like the 1700 has a memory problem that only shows on whatever chipset the old board is.  I take it they are not the same boards?

The old motherboard is Gigabyte b450m ds3h and new one is the b450m steel legend by asrock. So u think buying new ram is gonna fix the problem?