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GPU white lines? NEW GPU HELP!

Jimboynoob
By Jimboynoob
in Graphics Cards
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Okay I just sold my cousin my rtx 2060 yesterday. GPU is fine before I sold it to him 100% no problems. 
Then he said that when He installed it, it has white horizontal lines when playing games.

I have no what's the cause maybe because he uses the latest drivers? I didn't update drivers on my 2 months use of it because that time the latest update causes APEX legends to crash.

I need help what might be the problem.

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did he run DDU before installing the new card? if not, have him run DDU, Display Driver Uninstaller and then start fresh. 

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Swap display cables

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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1 minute ago, Jimboynoob said:

I think he just manually uninstalled the drivers.

have him run DDU, sounds like a driver issue as a result of the card swap. 

Community Standards

Please make sure to Quote me or @ me to see your reply!

Just because I am a Moderator does not mean I am always right. Please fact check me and verify my answer. 

 

"Beast Mode"

Ryzen 7 9800x3d | Arctic Liquid Freeze 3 Pro 360 | MSI X870 Tomahawk Wi-Fi | MSI RTX 5080 Gaming Trio OC | Gskill Flare X5 6000MT/s CL30

1tb WD Black SN850x NVMe | 4tb WD SN850x NVMe | Antec Flux Pro | Be Quiet Pure Power 13 M 1000w | OWC 10gb NIC

 

Dedicated Streaming Rig

 Ryzen 7 3700x | Asus B450-F Strix | 32gb Gskill Flare X 3200mhz | Corsair RM550x PSU | MSI Ventus 3060 12gb | 250gb 860 Evo m.2

Phanteks P300A |  Elgato HD60 Pro | Avermedia Live Gamer Duo | Avermedia 4k GC573 Capture Card

 

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2 minutes ago, Jimboynoob said:

I'm sorry what does this mean. I think he has hdmi 

use a different output type (e.g. DP) or a different cable.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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22 minutes ago, Jimboynoob said:

I'm sorry what does this mean. I think he has hdmi 

I think they are saying that you should try another connection from the card to the monitor so see if the issue persists e.g. VGA, Display Port, DVI

Also, and this may sound dumb but, are you sure your friend has connected to the card, and not the motherboard? Possible mistake to make

Also trying another monitor is an option, gotta rule out the possibilities.

Current PC

CPU: Intel Core i9 9900k

GPU: GTX 1080 8GB FTW EVGA

Motherboard: ASUS PRIME Z370-A II

RAM: Corsair Vengeance LPX (2x8GB) DDR4 2400 Mhz

Storage 1: Samsung 850 EVO 250GB

Storage 2: Hyper X 240GB

PSU: Corsair RM750 80 Plus Gold 750W

Peripherals: Logitech G502 Hero//Corsair K70 MK 2 Cherry MX Red

Display: BenQ XL2430T 24-inch 144Hz

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Yes, but he still needs to try another display, and a different connection. Ofcourse the issue wouldn't occur with general PC usage as there is no strain on the GPU.

Current PC

CPU: Intel Core i9 9900k

GPU: GTX 1080 8GB FTW EVGA

Motherboard: ASUS PRIME Z370-A II

RAM: Corsair Vengeance LPX (2x8GB) DDR4 2400 Mhz

Storage 1: Samsung 850 EVO 250GB

Storage 2: Hyper X 240GB

PSU: Corsair RM750 80 Plus Gold 750W

Peripherals: Logitech G502 Hero//Corsair K70 MK 2 Cherry MX Red

Display: BenQ XL2430T 24-inch 144Hz

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  • Author
20 minutes ago, Ardu said:

Yes, but he still needs to try another display, and a different connection. Ofcourse the issue wouldn't occur with general PC usage as there is no strain on the GPU.

He tried using with a Display port via VGA to DP since he has two monitors. still same result. He also bought a new PSU for it Coolermaster 80 bronze 550w.

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Has he tried changing his refresh rate?

Current PC

CPU: Intel Core i9 9900k

GPU: GTX 1080 8GB FTW EVGA

Motherboard: ASUS PRIME Z370-A II

RAM: Corsair Vengeance LPX (2x8GB) DDR4 2400 Mhz

Storage 1: Samsung 850 EVO 250GB

Storage 2: Hyper X 240GB

PSU: Corsair RM750 80 Plus Gold 750W

Peripherals: Logitech G502 Hero//Corsair K70 MK 2 Cherry MX Red

Display: BenQ XL2430T 24-inch 144Hz

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