No ethernet driver

[Surreals]

Hi guys just finished my new build and my pc won’t pick up my Ethernet cable... I’ve tried updating all drivers but it says they are updated please see the pic 

[Windows7ge]

What's the motherboard model #?

Did you try uninstalling and reinstalling just the NIC driver?

[Benjeh]

11 minutes ago, Surreals said:

Hi guys just finished my new build and my pc won’t pick up my Ethernet cable... I’ve tried updating all drivers but it says they are updated please see the pic 

This happened to me recently and the only thing i could do to fix it was re-install windows.

[IgorM]

did you ran Windows Update?

[Surreals]

10 minutes ago, Benjeh said:

This happened to me recently and the only thing i could do to fix it was re-install windows.

Don’t tell me this

[Surreals]

15 minutes ago, Windows7ge said:

What's the motherboard model #?

Did you try uninstalling and reinstalling just the NIC driver?

Hello I didn’t yet and Aorus pro z390

[Windows7ge]

4 minutes ago, Surreals said:

Don’t tell me this

If it can be avoided don't but sometimes it is the ultimate fix especially if issues have compounded or your computer got seriously infected.

 

5 minutes ago, Surreals said:

Hello I didn’t yet and Aorus pro z390

Nice motherboard. The NIC driver you installed was it V23.5?

[Surreals]

1 minute ago, Windows7ge said:

If it can be avoided don't but sometimes it is the ultimate fix especially if issues have compounded or your computer got seriously infected.

 

Nice motherboard. The NIC driver you installed was it V23.5?

I haven’t installed one yet can this be done without internet also does a mobo driver or anything need to be installed?

[Windows7ge]

1 minute ago, Surreals said:

I haven’t installed one yet can this be done without internet also does a mobo driver or anything need to be installed?

Usually windows has a driver for your NIC but sometimes (as I have also experienced in the past) it sometimes doesn't work. What you'd need to do if you have no internet access at all is install the NIC driver from the motherboard's included CD and once it's online you'd go to the motherboard manufacturers website and download the latest version.

 

The latest right now is V23.5. If you can download it onto a thumb drive from a different machine it would save you a step.

[Surreals]

Yeah I can go on my laptop and download it and put it on the flash drive