Black screen on iPhone 8

[rei_2645]

When I pressed the power button on my iPhone, nothing showed up. It was just a black screen. I tried also hard resetting it and there was still nothing on the screen. There was still sound and vibrations but still a black screen. How do I fix this?

[ddennis002]

26 minutes ago, silverhelmet61 said:

When I pressed the power button on my iPhone, nothing showed up. It was just a black screen. I tried also hard resetting it and there was still nothing on the screen. There was still sound and vibrations but still a black screen. How do I fix this?

How did you perform the hard reset?

[ddennis002]

26 minutes ago, silverhelmet61 said:

When I pressed the power button on my iPhone, nothing showed up. It was just a black screen. I tried also hard resetting it and there was still nothing on the screen. There was still sound and vibrations but still a black screen. How do I fix this?

Proper hard reset 

 

1. Quickly press and release Vol UP.

2. Quickly press and release Vol DOWN.

3. Then Quickly Press and HOLD Power Button.

 

Hold power button until you see apple logo. This could take up to 30 seconds.

[rei_2645]

17 hours ago, ddennis002 said:

Proper hard reset 

 

1. Quickly press and release Vol UP.

2. Quickly press and release Vol DOWN.

3. Then Quickly Press and HOLD Power Button.

 

Hold power button until you see apple logo. This could take up to 30 seconds.

This is exactly what I did, except that I didn't see the Apple logo

[jiyeon]

When did you start to notice this happen? Is your phone charged up at all?

[ddennis002]

1 hour ago, silverhelmet61 said:

This is exactly what I did, except that I didn't see the Apple logo

do you have access to a computer? if so plug it in and see if itunes detects it.

[rei_2645]

3 minutes ago, ddennis002 said:

do you have access to a computer? if so plug it in and see if itunes detects it.

Plugged it into my PC and iTunes didn't detect it

[ddennis002]

4 minutes ago, silverhelmet61 said:

Plugged it into my PC and iTunes didn't detect it

Try to see if it will dectect in DFU mode.

 

How to put your iPhone X or iPhone 8 into DFU mode

If all else has failed, you may need to restore your iPhone; if it won't restore normally, you'll need to put it into DFU mode.

1. Plug your iPhone X or iPhone 8 into your Mac or PC.
2. Make sure iTunes is running.
3. Turn Off your iPhone X or iPhone 8 (if it isn't already).
4. Press and hold down the On/Off button on the right side of your iPhone for 3 seconds.
5. Press and hold down the volume down button on the left side of your iPhone while still holding down the On/Off button.
6. Keep holding both buttons down for 10 seconds. (If you see the Apple logo, you've held them too long and will need to start again.)
7. Let go of the On/Off Button but keep holding the volume down button for about 5 seconds. (If you see the "Plug into iTunes" screen, then you've held it too long and will need to start again.)
8. If the screen stays black, that's it! Your iPhone 7should now be in DFU mode.

At this point, iTunes should show you an alert saying it's detected your iPhone 8 or iPhone and will allow it to be restored.

Reminder: If you see any logos on your device, you might be in Recovery Mode, but you're not in DFU mode. If Recovery Mode works, great. If not, try for DFU Mode again.

[DrMacintosh]

After you enter DFU mode, if iTunes still does not detect the phone, the battery could be dead or the logic board could have died.