Help

[MSC_Rabbit]

My display on my laptop is completely black. It’s started as a couple of grey lines going horizontally across the screen. Then it merged into a huge grey bar in the middle. Now it’s all black. What happen?

[Slottr]

My guess would be that the display cable or display crapped out

 

Just to double check the gpu, can you output it to another display?

[MSC_Rabbit]

Just now, Slottr said:

My guess would be that the display cable or display crapped out

 

Just to double check the gpu, can you output it to another display?

I’m not a big computer guy, but my friend is and he took it apart and made sure everything was in place. He said all the wires look fine. I was able to output it onto another screen. Works fine on another screen. I bought this laptop like three months ago used. 

[MSC_Rabbit]

Just now, MSC_Rabbit said:

I’m not a big computer guy, but my friend is and he took it apart and made sure everything was in place. He said all the wires look fine. I was able to output it onto another screen. Works fine on another screen. I bought this laptop like three months ago used. 

Sorry. I bought it new. 

[TMobile]

12 minutes ago, MSC_Rabbit said:

Sorry. I bought it new. 

Should be in warranty then, i'd advise to let the store get you a new one or fix it for you.

[Computernaut]

12 minutes ago, MSC_Rabbit said:

I’m not a big computer guy, but my friend is and he took it apart and made sure everything was in place. He said all the wires look fine. I was able to output it onto another screen. Works fine on another screen. I bought this laptop like three months ago used. 

Sounds like there might be something wrong with the display itself. If another monitor works fine then there's no problem with the GPU.

[MSC_Rabbit]

Thanks for all your guys and gals help. I’m just gonna send it back to them to fix. I really appreciate your help.