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Threadripper 1950x persistent BSOD Memory Management

Hi guys,

 

I'm at a loss, and completely run out of ideas on how to fix whatever the problem is.

For over a year , ever since i've had my system, it has had persistent BSOD issues. 99% of the time it reads the error code MEMORY_MANAGEMENT. It is a work cp mainly used for 3D modeling and heavy rendering and has never run any games etc. The problem happens anywhere from 2 times a week to 2 times a day. Usually like clock work -- either after a day of heavy work like Modo or Vray CPU renders OR maybe  3 days/week of medium sized Photoshop documents. Might crash while using the programs OR might crash after I've already closed all applications and is just idling (maybe a few chrome tabs open).

It gets to the point that I won't even listen to music or have multiple applications open. Saving 2-3 copies of everything every 20 min out of paranoia.

It almost feel like its storing up a cache and when it hits a certain point it just dumps everything and BSODs

 

I have run memory scans, all the RAM chips have been tested multiple times. All my programs have been tried on different versions (but it can happen on idle). The BIOS was updated and so were drivers/windows updates.

I should note I have never pulled out any components personally for fear of voiding warranty. Originally it had a M.2 SSD in it but was switched because it was overheating the MoBo and putting the system into a restart loop. The last time i took it in the guy found a leftover piece of tape on the M.2 slot (maybe caused the OG overheating) but couldn't find a problem with the ram sticks.

 

Just because timing, I got the Threadrippper 1950x the day it was released and have read complaints stating that first-gen was kinda buggy, particularly mentioning memory issues and discrepancies in frequencies between the TR and ram 

Should I try the TR2... would i have been better off getting the intel i9?

 

The system is: 

CPU:  AMD Threadripper 1950x 3.4Ghz

MoBo:  Asus ROG Strix X399-e Gaming eatx

RAM:  Corsair Vengance LPX D4 4x16GB 2666MHz (64gb)

GPU:  Asus Geforce GTX1080ti Strix oc 11

Samsung 850 EVO 500GB SATA

NZXT Kraken x52 Liquid Cooling

Widows 10 home

 

Please, any knowledge or input would be so helpful. (help me)

Cheers!

 

 

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Like @KarathKasun said.  It seems to help others.  

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Also, when you say memory scans -- can you be more specific?

AMD Ryzen 5800XFractal Design S36 360 AIO w/6 Corsair SP120L fans  |  Asus Crosshair VII WiFi X470  |  G.SKILL TridentZ 4400CL19 2x8GB @ 3800MHz 14-14-14-14-30  |  EVGA 3080 FTW3 Hybrid  |  Samsung 970 EVO M.2 NVMe 500GB - Boot Drive  |  Samsung 850 EVO SSD 1TB - Game Drive  |  Seagate 1TB HDD - Media Drive  |  EVGA 650 G3 PSU | Thermaltake Core P3 Case 

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Thank you! I will try re-seating first. Also personally I've only run the standard windows memory diagnostic and run a Repair/Check Windows system files (nothing ever found)

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If reseating doesnt work, drop the speed to 2133MHz with XMP (if it has one) turned off. That should stop instability caused by TR's weak memory controller.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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4 minutes ago, AMHDesign said:

Thank you! I will try re-seating first. Also personally I've only run the standard windows memory diagnostic and run a Repair/Check Windows system files (nothing ever found)

There are some options folks use to test memory overclocks that should be far superior to the Windows option.  Karhu makes a paid version that I like quite a bit.  It isn't expensive and then you can Google free options with TM5 and memtest86 being popular versions.  

 

Also, if you wanna find something called Ryzen Timing Checker (by the Stilt) and show us the settings that may help someone glean something useful that may help you.  

AMD Ryzen 5800XFractal Design S36 360 AIO w/6 Corsair SP120L fans  |  Asus Crosshair VII WiFi X470  |  G.SKILL TridentZ 4400CL19 2x8GB @ 3800MHz 14-14-14-14-30  |  EVGA 3080 FTW3 Hybrid  |  Samsung 970 EVO M.2 NVMe 500GB - Boot Drive  |  Samsung 850 EVO SSD 1TB - Game Drive  |  Seagate 1TB HDD - Media Drive  |  EVGA 650 G3 PSU | Thermaltake Core P3 Case 

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Ok, if re seating doesn't work i'll try that. I'm not sure what xmp setting it is on at the moment.  Is the memory controller instability a problem in the new TR? (2950x ect) or a problem in the i9?

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5 minutes ago, AMHDesign said:

Ok, if re seating doesn't work i'll try that. I'm not sure if it what xmp setting it is on at the moment.  Is the memory controller instability a problem in the new TR? (2950x ect) or a problem in the i9?

It just comes with using high density sticks (Ryzen 1 in general only officially supports 2400 with dual rank modules like the ones you have), you likely need to increase the SoC voltage to 1v-1.05v and memory voltage to 1.35v.

 

TR2 is a bit better with memory.

 

i9 Im not sure about, but Intel is known for better memory controllers.  Not sure if that translates to better performance though.

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Side note: recently it started a new thing. Turns on fine every 2/3 time but the randomly when powered on from shut down the windows login screen doesn't appear. Just black screen and nothing happens forcing me to hard shutdown and power up again. On a single occasion powering up with not my user (i am the only user) but instead DESKTOP-bunch of letters/numbers and couldn't click to enter name or anything

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38 minutes ago, AMHDesign said:

Side note: recently it started a new thing. Turns on fine every 2/3 time but the randomly when powered on from shut down the windows login screen doesn't appear. Just black screen and nothing happens forcing me to hard shutdown and power up again. On a single occasion powering up with not my user (i am the only user) but instead DESKTOP-bunch of letters/numbers and couldn't click to enter name or anything

I've never seen an instance of this or even heard of it, but I would give this a try:

 

https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

AMD Ryzen 5800XFractal Design S36 360 AIO w/6 Corsair SP120L fans  |  Asus Crosshair VII WiFi X470  |  G.SKILL TridentZ 4400CL19 2x8GB @ 3800MHz 14-14-14-14-30  |  EVGA 3080 FTW3 Hybrid  |  Samsung 970 EVO M.2 NVMe 500GB - Boot Drive  |  Samsung 850 EVO SSD 1TB - Game Drive  |  Seagate 1TB HDD - Media Drive  |  EVGA 650 G3 PSU | Thermaltake Core P3 Case 

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