Random Internet Dropage

[KingofStriker]

One month ago I put together my very first PC (part list: https://pcpartpicker.com/user/KingofStriker/saved/hLnyXL). Before that I had a Dell Xps 8700 with 650 gtx graphic, but later on upgraded to a 960. After two years of having my Dell desktop I upgraded the router to a Netgear Nighthawk AC1900 Modem Router. Everything was fine and working flawless and had no problem playing games and streaming.

Only recently have I notice that my internet would drop when playing multiplayer games. Well I'm streaming and gaming, the internet will flat out drop out. I went in and add my ip address, subnet mask, and gateway; as well put in googles dns to the network. Thus has not solved my problem and still getting the internet drop. Keep in mind that the internet runs fine when doing normal task and rarely drop when watch high demand download videos (happen to be linus video on internet connection problem). I'm at a lost and could really use help on figure this problem out  Just want to play some games and stream.

[Snowglobes_The_Destroyer]

Perhaps you should contact your ISP? It might not be your computer that's the problem. Sadly, I can't help much more than that since I don't use nor know what "Intel Network Driver". I personally use "Killer Network" if I recall.

Actually, Perhaps this might be obvious, but are you on Ethernet cables or are you using Wifi for your internet?

[KingofStriker]

1 minute ago, Snowglobes_The_Destroyer said:

Perhaps you should contact your ISP? It might not be your computer that's the problem. Sadly, I can't help much more than that since I don't use nor know what "Intel Network Driver". I personally use "Killer Network" if I recall.

Actually, Perhaps this might be obvious, but are you on Ethernet cables or are you using Wifi for your internet?

Im using ethernet

[exynol]

Do you use on board network or dedicated?

[Snowglobes_The_Destroyer]

Have you tried connecting a laptop to the same ethernet cable? if you could do speed test with both and compare you can find out if the issue really is your computer.
I would do it through cmd with the following line "ping www.google.com -t"
This will infinitely do pings to google until you click Ctrl+C.

if you leave it on for a few minutes (lets say 2 minutes) you can see if there are random drops.

[KingofStriker]

Just now, MattieBit said:

Do you use on board network or dedicated?

I believe on the motherboard.

[exynol]

Just now, KingofStriker said:

I believe on the motherboard.

ok please can i have a link to the motherboard or is it an OEM board?

[exynol]

Just now, MattieBit said:

ok please can i have a link to the motherboard or is it an OEM board?

nvm i see it

 

[exynol]

Sometimes the motherboard might interfere with network, i can't be sure in your situation but ive had it happen to people in the past, you can try getting a dedicated network card, if it doesn't improve you can send it back. 

[KingofStriker]

2 minutes ago, MattieBit said:

Sometimes the motherboard might interfere with network, i can't be sure in your situation but ive had it happen to people in the past, you can try getting a dedicated network card, if it doesn't improve you can send it back. 

With my pc setup, what network card would you suggest?

[exynol]

On 1/17/2019 at 8:53 PM, KingofStriker said:

With my pc setup, what network card would you suggest?

Any that isnt too cheap, dont go for any asus cards because they die within months

 

[Donut417]

On 1/17/2019 at 3:24 PM, KingofStriker said:

One month ago I put together my very first PC (part list: https://pcpartpicker.com/user/KingofStriker/saved/hLnyXL). Before that I had a Dell Xps 8700 with 650 gtx graphic, but later on upgraded to a 960. After two years of having my Dell desktop I upgraded the router to a Netgear Nighthawk AC1900 Modem Router. Everything was fine and working flawless and had no problem playing games and streaming.

Only recently have I notice that my internet would drop when playing multiplayer games. Well I'm streaming and gaming, the internet will flat out drop out. I went in and add my ip address, subnet mask, and gateway; as well put in googles dns to the network. Thus has not solved my problem and still getting the internet drop. Keep in mind that the internet runs fine when doing normal task and rarely drop when watch high demand download videos (happen to be linus video on internet connection problem). I'm at a lost and could really use help on figure this problem out  Just want to play some games and stream.

What kind of internet do you have? What speed package to you pay for? 

[W4terF0x]

Step 1 isolate the issue.

 

Is the problem your internal LAN or internet related.

Open up two instances of command prompt. In one of them add command.

 

ping 8.8.8.8 -t

 

The other ping your router internal ip address.

 

example: ping 192.168.1.254 -t

 

This leave a continuous ping running to an internal address and an external address. When the drop out next occurs alt tab and take a look at the ping results.

 

if 8.8.8.8 stops working, internet is down

if gateway is no longer reachable from your PC to your router is down.

 

Start out here and we can isolate problem to your PC or your internet connection.

[Cra1gst1]

i see this issue alot to do with isp set up

im in uk i had same issue , soon as u hit the peek connection it just drops out i had to use a bandwidth limit to use 90% of my connection it kept my ping lower to