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I have a serious problem with audio on my new x470 taichi motherboard

hash02
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Go to solution Solved by SimplyChunk,

Right click the speaker icon in the bottom right of windows.  Select the 'Playback' tab.  Single click on your speakers and click 'Configure' down in the bottom left of the window.  Does it have 'Stereo' Highlighted or one of the surround options?

Hi, I recently upgraded my pc and I have a very weird and annoying problem with the sound.

This clip shows ac origins but happens in other games too, and outside games as shown at the end of the clip. Some sounds in games don't play: footsteps, environmental sounds, some effects, etc. randomly. Has a weird reverb tunnel/hallway echo even though no such effect is enabled in realtek control panel.

In or outside of games, it just doesn't work as it's supposed to: this 1 and a half minute video I made explains the problem perfectly (yes i know the thumbnail is a bit nonrelated but i cant seem to be able to change it lol):

Specs:

windows 10 64bit
My new PC: Asrock x470 taichi / 16Gb Gskill 3200 Cl14 @ 3200cl14 / msi RTX 2080 gaming x trio / ssd/hdd etc 650w 80+ gold psu

My old PC: i7 6700K / msi z270 gaming m7 / 16gb corsair 3000mhz cl15 / msi rx 480 gaming x 8gb

old pc never had such problems with sound whatsoever.


I have reinstalled windows after assembling the new rig, latest drivers from amd site for the x470 chipset, latest drivers from nvidia as of today 19/12/2018 latest audio driver from asrock ( Realtek high definition audio driver ver:8408_FF00 ) at https://www.asrock.com/MB/AMD/X470 Taichi/index.asp#Download, latest windows updates (win version 1809 17763.194)

 

please help :(

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have u tried running the troubbleshooter see if that fixes it ,i dont have your board but had simular issues with my first x470 ( sonic studio 3 + sonic radar )and that cured it , check control panel too make sure the right audio device is set to default ,  when u installed the chipset drivers with the nvidia card in did u get any issues i did with mine i ended up letting the package extract and then just pointing device manager to the package for instalation rather than running the amd software ;)

 

#1:- STRIX X470-F GAMING | Ryzen 7 2700X @ 42.50mhZ | Patriot Viper Steel Series 16gb (2x8) 4000 MHz | MSI RTX 2080 GAMING TRIO | ASUS ROG RYUJIN 240 | NZXT S340 ELITE | 2X 1TB 970 EVO PLUS M.2  +  3 X 1TB FIRECUDA 2.5" HYBRID DRIVES | EVGA SUPER NOVA G3 80+GOLD 1000W | AND ENOUGH RGB TO MAKE YOUR EYES MELT 

#2:- GIGABYTE X470 AORUS ULTRA GAMING | RYZEN 2700X | AURUS 3200MHz | MSI GTX 1060 6GB | CIT BLAZE MID RED-BLACK | STOCK RYZEN RGB AIR COOLER | 2TB WD HDD + 500GB 970 EVO PLUS

#3:- STRIX X470-F GAMING | Ryzen 7 1800X | DOMINATOR LPX 3000MHz | STRIX 970| COOLER MASTER 240 ML | GAME MAX AURORA MID TOWER | CRUCIAL P1 1TB SSD M.2 + FIRECUDA 1TB HYBRID DRIVE

 

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Does not fix it, but regardless, it's not an issue of this particular game. hence it worked fine on my previous pc. it's a system wide thing.

regarding the chipset drivers, i did not try the manual approach, and i have no idea now which devices in device manager were updated by the installer, the thing is, i can't test that out without reinstalling windows. this is annoying. :(

Any other hints ?

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Almost sounds like you've got surround enabled while outputting to a stereo device, had a similar issue with a PS4 and an HDMI audio extractor.

Main PC: Corsair 900D | Designare TRX40 | AMD 3960X | RTX 3090, GTX 1050 TI | Trident Z (4x16GB) | 1TB 980 Pro, 2TB Sabrent Rocket 4+, 2TB 980 Pro, 1TB Sabrent Rocket | HX1200i

Media / Render PC: Corsair 900D (shared) | ASRock X399M | 2970WX | GTX 1660 TI | Trident Z (2x16GB) | 2TB Samsung 970 Evo | HX850

Capture PC: CR1080 | ASRock X399 | 2950X | RTX 2080 TI , GTX 1080 | Trident Z (4x16GB) | 2TB 970 Evo Plus, 1TB 970 Evo Plus | Dual HDMI 4K Plus LT, 2xElgato 4K 60 Pro, HX750
Full Room Watercooling: EK X3 400 | 2xKoolance PMP-500 | 4xEK SE560 | 16x Phanteks PH-F140MP  | EVGA 450 B3

Peripherals: 2xLogitech G502 Wireless | System76 Launch (Box Royals) | Xbox Elite Controller Series 2 | Logitech MX Master 3 | Logitech MX Keys

Displays: Asus XG35VQ | 2xLG 24UD58-B | LG 65UH6030 | Asus VH242H | BenQ GW2480 | HP 22CWA | Kenowa CNC-1080P | Asus VC39H

Audio: RME Fireface UFX+, Scarlett 18i20, RME HDSPe RayDAT, RME HDSPe MADI FX, RME ADI-648, RME ADI-192 DD | 2xYamaha HS5 & Yamaha HS8s | Sennheiser IE 500 Pro, Ultimate Ears RR CIEMs

Full setup - PC Part Picker / Pics: https://pcpartpicker.com/b/ZrWD4D | https://imgur.com/gallery/ZinwYhttps://imgur.com/gallery/yLcZ3 (Needs updating)

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yes, it sound exactly like it but it's not. thing is, i noticed something by accident: if i connect my speakers or headphones to the front case jack it works fine. if i put them in the rear green jack i get that problem. i'm starting to suspect the actual jack may have a problem. any hints on how to proceed debugging/figuring this out ?

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28 minutes ago, hash02 said:

yes, it sound exactly like it but it's not. thing is, i noticed something by accident: if i connect my speakers or headphones to the front case jack it works fine. if i put them in the rear green jack i get that problem. i'm starting to suspect the actual jack may have a problem. any hints on how to proceed debugging/figuring this out ?

Honestly if you're sure that you don't have surround enabled on the back port somehow I think you've already diagnosed and found the problem if the front jack works fine.

Main PC: Corsair 900D | Designare TRX40 | AMD 3960X | RTX 3090, GTX 1050 TI | Trident Z (4x16GB) | 1TB 980 Pro, 2TB Sabrent Rocket 4+, 2TB 980 Pro, 1TB Sabrent Rocket | HX1200i

Media / Render PC: Corsair 900D (shared) | ASRock X399M | 2970WX | GTX 1660 TI | Trident Z (2x16GB) | 2TB Samsung 970 Evo | HX850

Capture PC: CR1080 | ASRock X399 | 2950X | RTX 2080 TI , GTX 1080 | Trident Z (4x16GB) | 2TB 970 Evo Plus, 1TB 970 Evo Plus | Dual HDMI 4K Plus LT, 2xElgato 4K 60 Pro, HX750
Full Room Watercooling: EK X3 400 | 2xKoolance PMP-500 | 4xEK SE560 | 16x Phanteks PH-F140MP  | EVGA 450 B3

Peripherals: 2xLogitech G502 Wireless | System76 Launch (Box Royals) | Xbox Elite Controller Series 2 | Logitech MX Master 3 | Logitech MX Keys

Displays: Asus XG35VQ | 2xLG 24UD58-B | LG 65UH6030 | Asus VH242H | BenQ GW2480 | HP 22CWA | Kenowa CNC-1080P | Asus VC39H

Audio: RME Fireface UFX+, Scarlett 18i20, RME HDSPe RayDAT, RME HDSPe MADI FX, RME ADI-648, RME ADI-192 DD | 2xYamaha HS5 & Yamaha HS8s | Sennheiser IE 500 Pro, Ultimate Ears RR CIEMs

Full setup - PC Part Picker / Pics: https://pcpartpicker.com/b/ZrWD4D | https://imgur.com/gallery/ZinwYhttps://imgur.com/gallery/yLcZ3 (Needs updating)

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Right click the speaker icon in the bottom right of windows.  Select the 'Playback' tab.  Single click on your speakers and click 'Configure' down in the bottom left of the window.  Does it have 'Stereo' Highlighted or one of the surround options?

 With all the Trolls, Try Hards, Noobs and Weirdos around here you'd think i'd find SOMEWHERE to fit in!

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47 minutes ago, YouSirAreADudeSir said:

Right click the speaker icon in the bottom right of windows.  Select the 'Playback' tab.  Single click on your speakers and click 'Configure' down in the bottom left of the window.  Does it have 'Stereo' Highlighted or one of the surround options? 

Yousirareawinnersir !
THANK YOU - it was set to 5.1, i set it to stereo and it's fixed now.

This was bugging me for days, you're a saviour man.

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2 hours ago, hash02 said:

Yousirareawinnersir !
THANK YOU - it was set to 5.1, i set it to stereo and it's fixed now.

This was bugging me for days, you're a saviour man.

No worries.  Happy to help

 With all the Trolls, Try Hards, Noobs and Weirdos around here you'd think i'd find SOMEWHERE to fit in!

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