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Ethernet help

Skyrux
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Might be in the wrong section but I can't seem to connect an ethernet cable to my gaming pc. My motherboard is the Msi b450i gaming plus ac. The cable is brand new and it works on my laptop but can't seem to get it working on my desktop for some reason. Ethernet does not show up in any of my settings on the computer and seem to be missing, I've tried reinstalling the drivers and all of that.

 

Edit: The error I get is: the realtek network controller was not found if deep sleep

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Were you previously able to connect to ethernet?

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

Primary PC:

i7 8086k (won) - EVGA Z370 Classified K - G.Skill Trident Z RGB - WD SN750 - Jedi Order Titan Xp - Hyper 212 Black (with RGB Riing flair) - EVGA G3 650W - dual booting Windows 10 and Linux - Black and green theme, Razer brainwashed me.

Draws 400 watts under max load, for reference.

 

Linux Proliant ML150 G6:

Dual Xeon X5560 - 24GB ECC DDR3 - GTX 750 TI - old Seagate 1.5TB HDD - dark mode Ubuntu (and Win7, cuz why not)

 

How many watts do I need? Seasonic Focus thread, PSU misconceptions, protections explainedgroup reg is bad

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Just now, fasauceome said:

Were you previously able to connect to ethernet?

No, I've been using the inbuilt Wifi from the motherboard since I build my pc which was about a month ago.

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Just now, Skyrux said:

No, I've been using the inbuilt Wifi from the motherboard since I build my pc which was about a month ago.

What did MSI customer support say?

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

Primary PC:

i7 8086k (won) - EVGA Z370 Classified K - G.Skill Trident Z RGB - WD SN750 - Jedi Order Titan Xp - Hyper 212 Black (with RGB Riing flair) - EVGA G3 650W - dual booting Windows 10 and Linux - Black and green theme, Razer brainwashed me.

Draws 400 watts under max load, for reference.

 

Linux Proliant ML150 G6:

Dual Xeon X5560 - 24GB ECC DDR3 - GTX 750 TI - old Seagate 1.5TB HDD - dark mode Ubuntu (and Win7, cuz why not)

 

How many watts do I need? Seasonic Focus thread, PSU misconceptions, protections explainedgroup reg is bad

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3 minutes ago, fasauceome said:

What did MSI customer support say?

I haven't contacted them yet, I'll send them a message.

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Just now, Skyrux said:

I haven't contacted them yet, I'll send them a message.

I find that errors like these seem well documented, so they may have something for you.

Then again, it's MSI, so maybe not.

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

Primary PC:

i7 8086k (won) - EVGA Z370 Classified K - G.Skill Trident Z RGB - WD SN750 - Jedi Order Titan Xp - Hyper 212 Black (with RGB Riing flair) - EVGA G3 650W - dual booting Windows 10 and Linux - Black and green theme, Razer brainwashed me.

Draws 400 watts under max load, for reference.

 

Linux Proliant ML150 G6:

Dual Xeon X5560 - 24GB ECC DDR3 - GTX 750 TI - old Seagate 1.5TB HDD - dark mode Ubuntu (and Win7, cuz why not)

 

How many watts do I need? Seasonic Focus thread, PSU misconceptions, protections explainedgroup reg is bad

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Make sure the ethernet card is enabled in BIOS and then make sure you have drivers for it installed.

 

The card is plain boring Realtek® 8111H which should have drivers built into Windows, but MSI still publishes them on your board's drivers page... here's direct link : http://download.msi.com/dvr_exe/realtek_pcielan_w10.zip (assuming you want for Windows 10 64bit)

 

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3 hours ago, mariushm said:

Make sure the ethernet card is enabled in BIOS and then make sure you have drivers for it installed.

 

The card is plain boring Realtek® 8111H which should have drivers built into Windows, but MSI still publishes them on your board's drivers page... here's direct link : http://download.msi.com/dvr_exe/realtek_pcielan_w10.zip (assuming you want for Windows 10 64bit)

 

That's the exact one I tried to download earlier. No, it did not work if you read my post.

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3 hours ago, fasauceome said:

I find that errors like these seem well documented, so they may have something for you.

Then again, it's MSI, so maybe not.

I ended up buying an external adapter for the ethernet port and it works great. I only get half the speed that my laptop gets from the cable but I can manage. 100mb download isn't too shabby.

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