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70 Degree Idle

Jamesrzzzz
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Go to solution Solved by MandoPanda,

If your computer is doing nothing, it should be nowhere near 40% usage. Sort by CPU usage on 'processes' and see whats at the top.

Hi, I am pretty familiar with computers but I cant quite get this problem solved. I have an HP envy x360 laptop with a Ryzen 5 2500u. For the most part is performs well but for some reason it is idiling at 66-74 degrees. I looked through task manger for any underlying program that was running but the cpu usage was still below 40 percent for the most part. The fans are ramping up and the computer is not cooling down. Any advice on what I should do? I have attached a screenshot  of CPUID hardware manager with temps and task manger with cpu usage. 

2500u.PNG

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If your computer is doing nothing, it should be nowhere near 40% usage. Sort by CPU usage on 'processes' and see whats at the top.

Rest In Peace my old signature...                  September 11th 2018 ~ December 26th 2018

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40% CPU usage =/= idle. Something is putting a load on the CPU, which is heating up the CPU.

CPU: Intel i7 6700k  | Motherboard: Gigabyte Z170x Gaming 5 | RAM: 2x16GB 3000MHz Corsair Vengeance LPX | GPU: Gigabyte Aorus GTX 1080ti | PSU: Corsair RM750x (2018) | Case: BeQuiet SilentBase 800 | Cooler: Arctic Freezer 34 eSports | SSD: Samsung 970 Evo 500GB + Samsung 840 500GB + Crucial MX500 2TB | Monitor: Acer Predator XB271HU + Samsung BX2450

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Thank you all for the quick response, this is why I love the computer community. The problem was HP support assistant. I though I uninstalled it but I guess not.  

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Imagine if all hat CPU usage came from HP bloatware. #rip

 

*Edit lol, gotta love these.

Personal Desktop":

CPU: Intel Core i7 8700 @4.45ghz |~| Cooling: Cooler Master Hyper 212X |~| MOBO: Gigabyte Z370M D3H mATX|~| RAM: 16gb DDR4 3333mhzCL16 G.Skill Trident Z |~| GPU: nVidia Founders Edition GTX 1080 Ti |~| PSU: Corsair TX650M 80Plus Gold |~| Boot:  SSD WD Green M.2 2280 240GB |~| Storage: 1x3TB HDD 7200rpm Seagate Barracuda + SanDisk Ultra 3D 1TB |~| Case: Fractal Design Meshify C Mini |~| Display: Toshiba UL7A 4K/60hz |~| OS: Windows 10 Pro.

Luna, the temporary Desktop:

CPU: Intel Core i7 10700KF @ 5.0Ghz (5.1Ghz 4-core) |~| Cooling: bq! Dark Rock 4 Pro |~| MOBO: Gigabyte Z490 UD |~| RAM: 32G Kingston HyperX @ 2666Mhz CL13 |~| GPU: AMD Radeon RX 6800 (Reference) |~| PSU: Corsair HX1000 80+ Platinum |~| Windows Boot Drive: 2x 512GB (1TB total) Plextor SATA SSD (RAID0 volume) |~| Linux Boot Drive: 500GB Kingston A2000 |~| Storage: 4TB WD Black HDD |~| Case: Cooler Master Silencio S600 |~| Display 1 (leftmost): Eizo (unknown model) 1920x1080 IPS @ 60Hz|~| Display 2 (center): BenQ ZOWIE XL2540 1920x1080 TN @ 240Hz |~| Display 3 (rightmost): Wacom Cintiq Pro 24 3840x2160 IPS @ 60Hz 10-bit |~| OS: Windows 10 Pro (games / art) + Linux (distro: NixOS; programming and daily driver)
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Just now, Jamesrzzzz said:

Thank you all for the quick response, this is why I love the computer community. The problem was HP support assistant. I though I uninstalled it but I guess not.  

Did that fix the problem?

Rest In Peace my old signature...                  September 11th 2018 ~ December 26th 2018

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