R9 390 high temps after RMA

[LuciferZ]

I know that the title is a little clickbaity but bare with me. Before like 2 months I had a problem where any kind of hardware acceleration would cause my gpu to crash and stop giving signal to my monitor. I am guessing it was duo to the 300mhz to 1500mhz jump and voltage couldn't follow up. I RMA'd it to the local dealership and I am not sure if they sent the card back to gigabyte or just their own service but the original problem was fixed but the temps now are through the roof. I have 3 month of warranty left so I don't feel like opening the card and checking the paste and the foils.

 

Some high temp examples:

 

heaven benchmark high preset : 86C + at 80% fan speed

csgo smoke rendering at 1024x768 black bars : 75C+ at 50%

I am not sure what to do but I am pretty sure these temps are abnormal. If you need any more information please ask away and I will provide, I am just not sure what to do anymore. Using the latest beta drivers by amd.

http://speccy.piriform.com/results/Kz4U7FEcWnJMySwuo6sg8Wm

[MaxBunny]

12 minutes ago, LuciferZ said:

I am not sure what to do but I am pretty sure these temps are abnormal.

It's a 390. It's rated up to 95C as a normal function. If you want a more efficient card then get yourself something NVIDIA or a lower end AMD. While the etherium mining craze is on you can sell it for over $300 and buy yourself a 1060/1070 instead.

[DXMember]

are you really running a 390 at 1500MHz ???

 

try Firestrike loop stability test. if that's ok with reasonable fan speed then it'll do fine

[LuciferZ]

19 minutes ago, DXMember said:

are you really running a 390 at 1500MHz ???

 

http://prntscr.com/fkzj5l

[DXMember]

that's 1500 memory

[LuciferZ]

34 minutes ago, MaxBunny said:

It's a 390. It's rated up to 95C as a normal function. 

I am aware but my temps were never this high, could they have forgotten to apply thermal paste after fixing the issue?

[xAcid9]

This 390?

 

I recall the cooler is pretty crappy. What is your card temperature when running Unigine Heaven in Freeroam?

[LuciferZ]

@DXMember I am aware but that's the jump the voltage couldn't follow as far as I could troubleshoot it, that's the reason it was previously sent for RMA

[DXMember]

Just now, LuciferZ said:

I am aware but my temps were never this high, could they have forgotten to apply thermal paste after fixing the issue?

your card would shut down if they forgot to apply tim

you still haven't told us which model of Gigabyte 390 you have?

[LuciferZ]

Just now, DXMember said:

your card would shut down if they forgot to apply tim

you still haven't told us which model of Gigabyte 390 you have?

pretty sure there is only one version that being the g1 gaming card

[LuciferZ]

2 minutes ago, xAcid9 said:

This 390?

 

I recall the cooler is pretty crappy. What is your card temperature when running Unigine Heaven in Freeroam?

yeah but the card was never this hot before, 85C

[DXMember]

1 minute ago, LuciferZ said:

pretty sure there is only one version that being the g1 gaming card

I'd say you RMA that thing immediately and ask for dramatic cooling effect with higher bandwidth for electrons or money back:

[DXMember]

2 minutes ago, LuciferZ said:

yeah but the card was never this hot before, 85C

how do you know? you said your card turned off and didn't work

[LuciferZ]

Just now, DXMember said:

how do you know? you said your card turned off and didn't work

cuz i bought the card in 2015 and it only broke down 2 months ago and I got it back 2 days ago from the RMA

[DXMember]

Just now, LuciferZ said:

cuz i bought the card in 2015 and it only broke down 2 months ago and I got it back 2 days ago from the RMA

I believe I said RMA it again if you're not satisfied, like 3 times already...

[xAcid9]

Either they did a bad job applying thermal paste or they flash another BIOS with more aggressive voltage or both.

[LuciferZ]

16 minutes ago, xAcid9 said:

Either they did a bad job applying thermal paste or they flash another BIOS with more aggressive voltage or both.

thanks for the help, atleast better than RMA and some troll tip like the other guy