Memory won't run at 3200MHz only 2133MHz

[Dan1701]

I recently completed a new build, specs are:

Mobo: B550 Mortar Wifi
CPU: Ryzen 3600XT
GPU: RTX 2060
RAM: Corsair Vengeance Pro 32GB 3200MHz

All is fine bar the memory speed. It will not exceed 2133MHz and I've tried everything. BIOS reads the memory fine and even shows that it is capable of 3200MHz. I have selected the correct XMP profiles, have also gone into F7 advanced and changed the settings from auto and then manually input the DRAM frequency values myself. I have even reset CMOS. Nothing changes though, I previously posted another topic with screenshots here which may be helpful to look at. I have now attached new screenshots of changes I've made. What is really annoying me in particular is the fact that although I change the DRAM voltage to 1.35 it still shows as 1.2 on the XMP profile. I have no idea why it doesn't change because as per screenshots I am changing it advanced settings.

Someone replied yesterday to tell me to check if the memory I have is compatible with my board. So I went over to the MSI mobo support page and entered the product number and it's not there. Is it really just THAT simple? BIOS can clearly see the memory and what it's capability is but because it's technically not on the list of compatible memory it won't go beyond 21323MHz? I am about to return my current memory and buy a new one that is on the list of compatible components on the mobo support page, but before I do I want to make sure I'm not wasting my time. If anyone could help I would very greatly appreciate it. I have pretty limited knowledge about this stuff (probably already obvious) and I hope I'm not missing an obvious issue.

Thank you in advance

[Ron30]

Just reading through https://www.reddit.com/r/gigabyte/comments/fb7tmx/biospc_wont_boot_with_xmp_on/, looks like there is a setting on Gigabyte boards called "Extreme Memory Profile Support" that needs tweaking. Maybe take a look at whether there's an equivalent setting for MSI.

Could also be a bad stick causing issues. Try one stick at a time and check whether it detects it correctly.

Additionally, (and while trying each stick individually), maybe set your FCLK Frequency and your timings manually, to what the XMP profile should be setting it to, rather than leaving it on default. If you're not familiar with this, I recommend reading the manual and looking up some guides on your specific bios.

 

[Dan1701]

Thanks, much appreciated. The sticks appear fine and are being detected properly. 

 

Now that I think about it, when I go back in to BIOS it doesn't seem as though xmp1 is even slected

[Ron30]

So did that fix it?