Power surges from launching graphic heavy content

[Blbabs2]

About 6 months ago I started to encounter this problem. Whenever I launch a game or sometimes even a website my computer will just shut down and start back up as if nothing happened. I get no error messages or anything after logging back in. Initially I was under the impression that it was an issue with the psu but I played around with things a bit to see if I could be sure that was the problem. I disabled asus anti surge, reset all my overclocking, and made sure everything was up to do date. After all of that the issue still persisted. Finally for no reason at all I decided to swap my 980ti out with my old 760 and that seemed to fix the issue, but I still don't know for sure what the cause of the problem is. Is my graphics card failing or is it just trying to draw to more power than my psu can output because of some sort of defect? I'm really confused and at my limit for troubleshooting the issue. I want this fixed asap because it's quite frustrating and I don't want to waste money or time on unnecessary gear.

 

Computer shuts down during the launch of CSGO, Fall Guys, The Witcher 3. I havent even attempted much else

I can run Brawlhalla and thats all I know if

The website the shuts it down is currently being advertised on spotify and it's called day1 club.   https://day1club.byspotify.com/

• OS - Windows 8.1, 8, 7, Vista ? Windows 10 Pro
• x86 (32-bit) or x64 ? x64
• What OS was originaly installed on the system? Windows 7 Pro
• Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from a retailer)? Full retail
• Age of system (hardware) Everything except the graphics card and cpu is 7yrs old. The cpu and gpu are 5yrs old
• Age of OS installation - have you re-installed the OS? Upgraded to windows 10 when it was released
• CPU model - Intel i7-4790k
• Video Card model - EVGA GeForce GTX 980 Ti Sc
• MotherBoard - (if NOT a laptop) Asus Maximus VI Hero
• Power Supply - brand & wattage (if laptop, skip this) Seasonic SS-760XP2 760W
• System Manufacturer - Myself
• Exact model number (if OEM or laptop)
• Laptop or Desktop? Desktop

[Hairless Monkey Boy]

Sounds like you are tripping the over current protection of your PSU. I know some older Seasonic PSUs had issues with high transient power draw with GPUs, but I don't know if your model is affected by this issue.

 

Quote

[4] Seasonic Focus based units made prior to Jan 2018 had incompatibility issues with high transient power draw GPUs like AMD Vega, source. Does not apply to renewed OneSeasonic SKUs

 

[Blbabs2]

13 minutes ago, HairlessMonkeyBoy said:

Sounds like you are tripping the over current protection of your PSU. I know some older Seasonic PSUs had issues with high transient power draw with GPUs, but I don't know if your model is affected by this issue.

 

 

I've ran the 980ti for years, shouldnt this have been an issue from the first time I plugged in the 980ti? How does something like this just happen?

[Alex Atkin UK]

7 minutes ago, Blbabs2 said:

I've ran the 980ti for years, shouldnt this have been an issue from the first time I plugged in the 980ti? How does something like this just happen?

You said its 7 years old, it has a 7 year warranty, so could very well be failing.

[Blbabs2]

37 minutes ago, Alex Atkin UK said:

You said its 7 years old, it has a 7 year warranty, so could very well be failing.

So I guess the safest and cheapest option here would be just to replace the psu?