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HP AIO Touchscreen does weird things?

Chaos Network
By Chaos Network
in Troubleshooting
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Today i have been tasked with fixing an hp all in one pc that the touchscreen registers touch, like you can switch windows and stuff, and it shows the shadow, but it wont execute and "clicks" any ideas?

"If you gon be bout it, be bout it bout it" ~ Gavin 'itsjusta6' Simon

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Kole Overby

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9 minutes ago, Chaos Network said:

but it wont execute and "clicks" any ideas?

hmmm...check the mouse settings in windows perhaps?

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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3 minutes ago, Radium_Angel said:

hmmm...check the mouse settings in windows perhaps?

tried that. tried reinstalling drivers, running touchscreen setup. this one has me stumped.

"If you gon be bout it, be bout it bout it" ~ Gavin 'itsjusta6' Simon

I play games - Look at my profile for specs

I love memes. I make bad memes, but I like dank memes, who doesn't?

I am good at editing videos and pictures, feel free to message me if you would like some work done.

 

Thanks!

Kole Overby

Owner At:

Chaos Network

DanTheNali Videography

 

Employee At:

Neighborhood Mechanic

Heinen's Powersports

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17 minutes ago, Chaos Network said:

tried that. tried reinstalling drivers, running touchscreen setup. this one has me stumped.

Ok, plug in a USB mouse, see if the mouse buttons work, if they do, then it may be a hardware failure.

If not, then it's a software hiccup.

 

Only other place I could think of for mouse settings would be in the accessibility options.

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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8 minutes ago, Radium_Angel said:

Ok, plug in a USB mouse, see if the mouse buttons work, if they do, then it may be a hardware failure.

If not, then it's a software hiccup.

 

Only other place I could think of for mouse settings would be in the accessibility options.

Mouse works fine

"If you gon be bout it, be bout it bout it" ~ Gavin 'itsjusta6' Simon

I play games - Look at my profile for specs

I love memes. I make bad memes, but I like dank memes, who doesn't?

I am good at editing videos and pictures, feel free to message me if you would like some work done.

 

Thanks!

Kole Overby

Owner At:

Chaos Network

DanTheNali Videography

 

Employee At:

Neighborhood Mechanic

Heinen's Powersports

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1 minute ago, Chaos Network said:

Mouse works fine

Ok.

So still may be hardware. I know this is a PITA, but can you try like a liveUSB or liveDVD of Linux Mint? If the screen won't support doubleclicking under that, then we know it's hardware at fault.

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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12 minutes ago, Radium_Angel said:

Ok.

So still may be hardware. I know this is a PITA, but can you try like a liveUSB or liveDVD of Linux Mint? If the screen won't support doubleclicking under that, then we know it's hardware at fault.

Thats a good idea, i will try this.

"If you gon be bout it, be bout it bout it" ~ Gavin 'itsjusta6' Simon

I play games - Look at my profile for specs

I love memes. I make bad memes, but I like dank memes, who doesn't?

I am good at editing videos and pictures, feel free to message me if you would like some work done.

 

Thanks!

Kole Overby

Owner At:

Chaos Network

DanTheNali Videography

 

Employee At:

Neighborhood Mechanic

Heinen's Powersports

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