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Krishna_

Windows 10 factory reset

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Posted · Original PosterOP

I feel very dumb. I bought a used custom build but the guy couldn’t wipe the hard drive and sold it to me as is. 


I’m trying to use the built in windows tool to wipe the drive but I’m having continuing issues. Every time I go through the windows menus to wipe everything from the drives it comes out with an error similar to “There was a problem resetting your PC. No changes were made”. I tried to follow some articles online but I’m extremely bad with hardware and tech knowledge in this realm, hence why I bought it used. Anyone have advice? I’ve already tried going into CMD as admin and doing the sfc scans with no luck.

 

Basically I want to wipe the drive clean but keep the windows, any help/advice would be extremely appreciated. 

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3 minutes ago, Krishna_ said:

I feel very dumb. I bought a used custom build but the guy couldn’t wipe the hard drive and sold it to me as is. 


I’m trying to use the built in windows tool to wipe the drive but I’m having continuing issues. Every time I go through the windows menus to wipe everything from the drives it comes out with an error similar to “There was a problem resetting your PC. No changes were made”. I tried to follow some articles online but I’m extremely bad with hardware and tech knowledge in this realm, hence why I bought it used. Anyone have advice? I’ve already tried going into CMD as admin and doing the sfc scans with no luck.

 

Basically I want to wipe the drive clean but keep the windows, any help/advice would be extremely appreciated. 

Why not reinstall windows? That is best way to do so! 

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10 minutes ago, Krishna_ said:

I feel very dumb. I bought a used custom build but the guy couldn’t wipe the hard drive and sold it to me as is. 


I’m trying to use the built in windows tool to wipe the drive but I’m having continuing issues. Every time I go through the windows menus to wipe everything from the drives it comes out with an error similar to “There was a problem resetting your PC. No changes were made”. I tried to follow some articles online but I’m extremely bad with hardware and tech knowledge in this realm, hence why I bought it used. Anyone have advice? I’ve already tried going into CMD as admin and doing the sfc scans with no luck.

 

Basically I want to wipe the drive clean but keep the windows, any help/advice would be extremely appreciated. 

I would register the key with your MS account (if you don't have one, make one). That will tie the key to that PC (you can transfer it in the future if need be as well), so if you perform a clean format which I would suggest, you will be able to reactivate via logging into your account. 


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Posted · Original PosterOP
18 minutes ago, Nano Adam said:

Why not reinstall windows? That is best way to do so! 

How would I go about doing that?... sorry I’m not very tech oriented. Could you help me out with that? 

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12 hours ago, Krishna_ said:

How would I go about doing that?... sorry I’m not very tech oriented. Could you help me out with that? 

As long as no hardware changes, it should re-activate automatically after install.

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