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Laptop both alt keys not working pls help.

Hai guys,

 

On my Xiaomi notebook pro laptop both alt buttons have stopped working a month ago. At first it worked after pressing it 5 or 6 times in sucsession.But now its not regestering at all. I have tried with a external keyboard and on that keyboard it works. So maybe you guys have a fix.. I hope... pls Help.... 

Its this laptop. https://www.youtube.com/watch?v=Rv3EWrlPLvc 

 

I thank you withall my hearth. 

Ps english isnt my best side.....

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