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New monitor crashes when trying to play games in dual monitor setup

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Posted · Original PosterOP

I built a PC about half a year ago and all has been well. I've been using an Acer monitor I found on Amazon and it has been working great with no problems. Recently I decided to buy a second monitor. This one is the Acer XFA240 which is GSync compatible.  The issue is whenever I try to play games, the new monitor goes black and restarts itself.  This only happens when both monitors are on. I have no idea why it does this and I can't figure it out.  I have a friend who uses dual monitors and his works fine when he does the exact same tasks I am doing right now. My GPU is the GTX 1660 Ti and I'm using a Ryzen 5 2600X. Thanks for any help I get.


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That's a really weird issue... Can't say I've ever seen a monitor crash while gaming :/ Have you tried disabling G-Sync just as a test?



Dell Precision M6700:

- CPU: i7-3720qm @ 3.8Ghz all cores
- GPU: K3000M (internal), RX 480 (external)
- RAM: 16GB (2x8GB) HyperX Impact @ 1600Mhz
- Storage: 256GB mSATA w/ 2x750GB HDDs in RAID 0
- Display: Samsung LTN173HT02 120Hz 1080p internal display
- Custom Desktop w/ i5 4430 and RX480 (moved to eGPU)
- Inspiron 7559 w/ i5 6300hq and 4GB 960M (SOLD)

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