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[Tech-Support] Wi-Fi Conundrum

Gondermann
By Gondermann
in Networking
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Posted

I have an, what my google search results show, unique problem. I seem to have extremely slow internet over Wi-Fi. This is only the case when trying to access the internet and not when transferring data between computers on my local Wi-Fi.

Locally i get wireless transfer speeds of up to 5MB/s (Old router, wireless n)

Externally, Speedtest.net shows 8MBit/s i.e. 1MB/s.

If i however use ethernet, the story is completely different..

Locally i get wired transfer speeds of up to 70MB/s (Gigabit, Cat5e)

Externally, Speedtest.net shows 90MBit/s i.e. 11MB/s.

 

This problem is persistent across multiple routers.

 

I have no clue as to why this is happening, and i just started this week after i got home an powered up my router. The problem has never been present before.

If any of you know what might be causing this, feel free to let me know... There is nothing more annoying than slow Wi-Fi :/

 

Extra Info:

Router - Buffalo WZR-HP-G300NH, using DD-WRT & D-Link DIR-652 

Laptop - Lenovo Yoga Pro 2

Phone - Oneplus 3

Desktop Motherboard - ASUS Prime Z370-P

Ethernet Cables - Category 5e

 

I also does not seem to be able to ping my desktop from my laptop, or use samba from my laptop (or phone) to my wired NAS. Don't know if this is relevant, but wanted to mention it.

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Posted

Is your house made of cement? Do you live by something that would be causing a ton of noise. Is it your wireless adapter

▓ƆԀ▓ S▓₱▓Ɇ▓c▓s▓: i7 6ʇɥפᴉƎ00K (4.4ghz), Asus DeLuxe X99A II, GT҉X҉1҉0҉8҉0 Zotac Amp ExTrꍟꎭe),Si6F4Gb D???????r PlatinUm, EVGA G2 Sǝʌǝᘉ5ᙣᙍᖇᓎᙎᗅᖶt, Phanteks Enthoo Primo, 3TB WD Black, 500gb 850 Evo, H100iGeeTeeX, Windows 10, K70 R̸̢̡̭͍͕̱̭̟̩̀̀̃́̃͒̈́̈́͑̑́̆͘͜ͅG̶̦̬͊́B̸͈̝̖͗̈́, G502, HyperX Cloud 2s, Asus MX34. פN∩SW∀S 960 EVO

Just keeping this here as a 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Wireless N is not that old.

How's the signal, what is the rated speed in adapter status?

5MB/s is about 40mbps, i think it's normal if the rated speed is 72mbps.

You maybe running in 20mhz control channel width which limit the rated speed to 72mbps for legacy compability.

You can turn it to 40mhz for max speed rating.

https://wiki.dd-wrt.com/wiki/index.php/Wireless-N_Configuration#20MHz_vs_40MHz

 

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Thanks for the reply :)

The channel width has always been set to dynamic. This is true for both of the routers i tested.

 

The internal speed is what i expect from my router. It is the "external" i have a problem with, i.e. when i access the internet.

I have also tried changing the channel away from auto and manually tuning it to the least congested channel to avail.

 

Screenshot_8.png

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15 minutes ago, BuckGup said:

Is your house made of cement? Do you live by something that would be causing a ton of noise. Is it your wireless adapter

The router is just next to my laptop. I live in a one room apartment, so no walls. The wireless adapter should not be the problem, unless both my laptop and my phone failed at the same time :).

I don't know if noise is a factor, if the internal wireless network is working as expected.

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15 minutes ago, BuckGup said:

Is your house made of cement? 

also microwave, or waterpipes(bathrooms) between the router and computer

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1 minute ago, Tsuki said:

also microwave, or waterpipes(bathrooms) between the router and computer

Would this matter if it is only the external connection that is bad? My internal transfer speed is fine.

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No i mean set it to 40mhz. In my experience the router will defaulted to 20mhz even if set to Auto.

If you're not using any legacy wifi devices like wifi-g, just set it to 40mhz.

What's the rated speed for the wifi adapter?

 

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Just now, SupaKomputa said:

No i mean set it to 40mhz. In my experience the router will defaulted to 20mhz even if set to 40mhz.

If you're not using any legacy wifi devices like wifi-g, just set it to 40mhz.

What's the rated speed for the wifi adapter?

 

It is now set to 40mhz.

"The Intel® Next-Gen Wireless-N 7260 802.11n, 2x2, 2.4 GHz Wi-Fi + Bluetooth 4.0* adapter delivers faster speeds (up to 300 Mbps)"1

When connecting to the WiFi at my university it is significantly faster. It should not be the adapter

1https://www.intel.com/content/www/us/en/wireless-products/wireless-n-7260-bluetooth-brief.html

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Update:

Changing the channel width significantly increased the internet connection speed. Still not good, but i get 22Mbit/s now and upload is now normal 50Mbit/s. This is only true however on my laptop and not on my oneplus 3.

DDWRT said the phone was running legacy so i tried switching to N-only, but this cut my speed on all devices again. I still don't get why my internal speed is fine, but my external is bad (While LAN is solid all the time).

 

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Just now, Gondermann said:

Would this matter if it is only the external connection that is bad? My internal transfer speed is fine.

You said it yourself, the internet over lan speed is normal.

The problem is with the router or the wifi adapter.

 

Why you have 2 router, which one is the main router?

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57 minutes ago, SupaKomputa said:

You said it yourself, the internet over lan speed is normal.

The problem is with the router or the wifi adapter.

 

Why you have 2 router, which one is the main router?

The other one is just a spare. I changed them around when it didn't work at first, but the problem persisted. I even tried using one a DCHP and one as wifi, but that didn't work either

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Ok i assume the wifi adapter in the laptop  not working properly.

With 40mhz it should detect 300mbps link from the buffalo router.

Check the video to asses the wifi speed in windows.

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On 3/15/2019 at 11:17 PM, SupaKomputa said:

Ok i assume the wifi adapter in the laptop  not working properly.

With 40mhz it should detect 300mbps link from the buffalo router.

Check the video to asses the wifi speed in windows.

The adapter is working as it should. The problem is persistent through multiple wireless devices and when changing routers. There is no problem when using other networks.

 

The problem is only when connecting from wifi to the internet. Not when connecting from wifi to another pic on the same network

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