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Dell Inspiron Battery Failure

I went to turn on my laptop when plugged in and i get a message from the Bios saying that my battery has experienced permanent failure and needs to be replaced. And underneath that it says warning, the battery cannot be identified and cannot be charged.  This is strange becasue the battery was working earlier today just fine. And when the laptop is turned on with the laptop plugged in, I can see the percentage the battery is at, but it says it is not charging.

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How old is the laptop?

Magical Pineapples


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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I got it February 2017

here are the specs

i5 6300hq

gtx 960m

8gb ram

1tb hdd + 128gb ssd

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You have a few options here to try https://www.dell.com/support/article/us/en/19/sln292953/how-to-troubleshoot-dell-laptop-battery-issues?lang=en

 

After the above troubleshooting steps you can try unplug the battery and plug it back in, if it still doesn't work then replace it (the replacement battery will be cheap as chips on ebay).

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