System Crash

[Redemption_1]

Okay so today I got Borderlands 2 on my PC and well after about 10 minutes of playing the campaign my computer crashes just randomly.

 

System Information

OS Name	Microsoft Windows 10 Home
Version	10.0.17134 Build 17134
Other OS Description 	Not Available
OS Manufacturer	Microsoft Corporation
System Name	DESKTOP-KORIEVS
System Manufacturer	BIOSTAR Group
System Model	Hi-Fi A85W
System Type	x64-based PC
System SKU	None
Processor	AMD A10-5800K APU with Radeon(tm) HD Graphics, 3800 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date	American Megatrends Inc. 4.6.5, 18/09/2012
SMBIOS Version	2.7
Embedded Controller Version	255.255
BIOS Mode	Legacy
BaseBoard Manufacturer	BIOSTAR Group
BaseBoard Model	Not Available
BaseBoard Name	Base Board
Platform Role	Desktop
Secure Boot State	Unsupported
PCR7 Configuration	Binding Not Possible
Windows Directory	C:\WINDOWS
System Directory	C:\WINDOWS\system32
Boot Device	\Device\HarddiskVolume3
Locale	United Kingdom
Hardware Abstraction Layer	Version = "10.0.17134.285"
User Name	DESKTOP-KORIEVS\Dillan
Time Zone	GMT Daylight Time
Installed Physical Memory (RAM)	8.00 GB
Total Physical Memory	7.46 GB
Available Physical Memory	4.31 GB
Total Virtual Memory	13.2 GB
Available Virtual Memory	9.88 GB
Page File Space	5.75 GB
Page File	D:\pagefile.sys
Kernel DMA Protection	Off
Virtualization-based security	Not enabled
Device Encryption Support	Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions	Yes
Hyper-V - Second Level Address Translation Extensions	Yes
Hyper-V - Virtualization Enabled in Firmware	Yes
Hyper-V - Data Execution Protection	Yes

Then when I had checked in system logs for Windows I was greeted with 1 critical level 

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          06/10/2018 17:45:04
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (70368744177664),(2)
User:          SYSTEM
Computer:      DESKTOP-KORIEVS
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2018-10-06T16:45:04.354272400Z" />
    <EventRecordID>13619</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-KORIEVS</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">0</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
  </EventData>
</Event>

 

I know I haven't provided much information but if you need me to provide anything else I will try my best to do so. or if you have any questions

[homeap5]

If it happens just once, then s***t happens. Try few more times to figure out what is wrong - monitor temperatures etc.

[Redemption_1]

1 minute ago, homeap5 said:

If it happens just once, then s***t happens. Try few more times to figure out what is wrong - monitor temperatures etc.

Well I've had the game crash 3 times but I have also had the issue with other games

[Redemption_1]

Okay so I have just got CAM (https://www.nzxt.com/camapp) And I have noticed that my CPU Temperature has been going up to 100°C any idea's on how to cool this down

[BlueChinchillaEatingDorito]

2 minutes ago, Redemption_1 said:

Okay so I have just got CAM (https://www.nzxt.com/camapp) And I have noticed that my CPU Temperature has been going up to 100°C any idea's on how to cool this down

What sort of cooler are you using? How is the airflow in your case?

[homeap5]

Best way is probably buy new cooler. Anything with big radiator and big fan. Even SilentiumPC. I assume that you have stock, small cooler.

[Redemption_1]

Well I'm going to be upgrading my system in December so its a hardware issue I'm sure for the next 2 months I will have to just cope with it

[Zmax]

A clean system with no dust bunny's is very important. Clean all vents, fans, Make sure of good air flow.

[homeap5]

You can buy cooler now and then move it to new build. Most of coolers (except stock ones) are universal and fit for most of processors.

 

For example - Be Quiet Shadow Rock Slim compatibility list:

2011-3, 2011, 1366, 1156, 1155, 1151, 1150, 775, AM4, AM3+, AM3, AM2+, AM2, FM2+, FM2, FM1, 940, 939, 754

 

Good enough?