Jump to content

Hi,

I have a problem with my PC: when I get to the lock screen my mouse moves around but nothing happens when I click anything. Same with keyboard, nothing happens when I press anything (yes, I tried ctrl+alt+del) but I can switch on/off the caps lock.

 

Tried system restore but it displays an error and doesn't finish. I successfully booted in safe mode but I don't know what to do next. Any ideas?

Link to comment
https://linustechtips.com/topic/978937-lock-screen-not-responsive/
Share on other sites

Link to post
Share on other sites

This exact problem comes up every so often on my laptop, running Windows 10 -- the only way to fix this is by rebooting the computer.

I rarely completely shutdown my laptop, though; it is either on, or sleep/hibernate...and only really off when the battery runs out of charge.

System restore does not fix this.

AMD Ryzen 9000 Rig

  • AMD R7 9800X3D + Alphacool CORE 1 w/ Performance Mount Kit + Thermal Grizzly AM5 Contact Frame
  • Gigabyte X870E Aorus Pro Ice
  • 32GB (16GB X2) G.Skill Trident Z5 Neo RGB DDR5-6400
  • Sapphire NITRO+ 6800 XT Special Edition + EKwb Full Cover Block
  • Custom Loop w/ 2x 360mm Radiators
  • WD SN850X + WD SN750 + Samsung 980
  • EVGA P2 850W + Red/White CableMod Cables
  • Lian-Li O11 Dynamic EVO XL

AMD Ryzen 5000 Rig

  • AMD R7-5800X
  • Gigabyte B550 Aorus Pro AC
  • 32GB (16GB X 2) Crucial Ballistix RGB DDR4-3600
  • Gigabyte Vision RTX 3060 Ti OC
  • EKwb D-RGB 360mm AIO
  • Intel 660p NVMe 1TB + Crucial MX500 1TB + WD Black 1TB HDD
  • EVGA P2 850W + White CableMod cables
  • Lian-Li LanCool II Mesh - White

Intel i7-8086K / Z390 Rig (Decommissioned Q2' 2025)

Intel i7-6800K / X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)
Intel i5-4690K / Z97 Rig (Decommissioned)

AMD FX-8350 / 990FX Rig (Decommissioned)

AMD Phenom II X6 1090T / 890FX Rig (Decommissioned)

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

Link to post
Share on other sites

Believe it or not I got this issue when my motherboard was dying. Either try a BIOS update or some serious troubleshooting on a hardware level, but this error is extremely bizarre and has some unlikely causes.

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

Primary PC:

i7 8086k - EVGA Z370 Classified K - G.Skill Trident Z RGB - WD SN750 - Jedi Order Titan Xp - Hyper 212 Black (with RGB Riing flair) - EVGA G3 650W - dual booting Windows 11 and Fedora Linux - Black and green theme, Razer brainwashed me.

Draws 400 watts under max load, for reference.

 

PSU tier list

How many watts do I need?

PSU misconceptions, protections explainedgroup reg is bad

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×