Monitor not turning on and keyboard and mouse have no power

[Hung5yH1pp0]

Hi everyone,

After installing my new graphics card (980 ti to 1080 ti), my monitor is not detecting any signal and my keyboard and mouse aren't receiving power. Keep in mind that my PC has not been turned on for about 2 months because I was in the process of upgrading. Any help would be appreciated.

Specs:

Ryzen 5 1600

16gb RAM (2 x

PNY GTX 1080 TI (water-cooled by NZXT Kraken G12 and NZXT KRAKEN X64)

1TB Hard Drive and 500GB SSD

750w power supply

 

[BabyPanda975]

2 minutes ago, Hung5yH1pp0 said:

Hi everyone,

After installing my new graphics card (980 ti to 1080 ti), my monitor is not detecting any signal and my keyboard and mouse aren't receiving power. Keep in mind that my PC has not been turned on for about 2 months because I was in the process of upgrading. Any help would be appreciated.

Specs:

Ryzen 5 1600

16gb RAM (2 x

PNY GTX 1080 TI (water-cooled by NZXT Kraken G12 and NZXT KRAKEN X64)

1TB Hard Drive and 500GB SSD

750w power supply

 

Hm, does your pc turn on at all? like fans spinning and such.

[Hung5yH1pp0]

2 minutes ago, BabyPanda975 said:

Hm, does your pc turn on at all? like fans spinning and such.

Sorry, forgot to mention that. Yes, all of the lights turn in, fans spin, and everything looks like it's functioning as normal.

[BabyPanda975]

Just now, Hung5yH1pp0 said:

Sorry, forgot to mention that. Yes, all of the lights turn in, fans spin, and everything looks like it's functioning as normal.

First find out if it's the gpu problem, try unplugging the gpu and plug it into your motherboard integrated graphics and see if it post. If not, maybe check all your connections again, maybe something is loose or not plugged in.

[Hung5yH1pp0]

1 minute ago, BabyPanda975 said:

First find out if it's the gpu problem, try unplugging the gpu and plug it into your motherboard integrated graphics and see if it post. If not, maybe check all your connections again, maybe something is loose or not plugged in.

AMD Ryzen 5 1600s don't have integrated graphics.

[mail929]

Just to make sure, your computer was unplugged when you installed the graphics card right?

[Hung5yH1pp0]

6 minutes ago, mail929 said:

Just to make sure, your computer was unplugged when you installed the graphics card right?

Yes, it was

[BigDamn]

Do you still have your 980 Ti you could test on it?

[Hung5yH1pp0]

5 minutes ago, BigDamn said:

Do you still have your 980 Ti you could test on it?

No, I sold it.

[BigDamn]

3 hours ago, Hung5yH1pp0 said:

No, I sold it.

Damn. Well it does seem as though this is either a motherboard or PSU related issue, and not likely something with the GPU. Have you tried resetting the CMOS yet?

[Hung5yH1pp0]

17 hours ago, BigDamn said:

Damn. Well it does seem as though this is either a motherboard or PSU related issue, and not likely something with the GPU. Have you tried resetting the CMOS yet?

Yep, tried that yesterday. Are your sure that it has to do with the GPU? It seemed to happen right after I replaced it. Though it could be because I left it sitting for a month or 2. I am borrowing a gpu from my friend today to test it out.

[BigDamn]

5 hours ago, Hung5yH1pp0 said:

Yep, tried that yesterday. Are your sure that it has to do with the GPU? It seemed to happen right after I replaced it. Though it could be because I left it sitting for a month or 2. I am borrowing a gpu from my friend today to test it out.

Let us know how that turns out

[Hung5yH1pp0]

On 10/2/2018 at 9:39 PM, BigDamn said:

Let us know how that turns out

Ok, so it is not the GPU. I am leaning towards the power supply because it is 3.5 years old.

[Hung5yH1pp0]

On 10/2/2018 at 9:39 PM, BigDamn said:

Let us know how that turns out

It's super strange. My monitor wakes up from sleep as soon as my PC powers on and then it goes right back to sleep. Keep in mind that nothing is showing up on the monitor.

[Hung5yH1pp0]

On 10/2/2018 at 9:39 PM, BigDamn said:

Let us know how that turns out

Here is a picture. Keep in mind that I am still using my friends graphics card because I know it works for sure

[Hung5yH1pp0]

BTW the cord that is unplugged is supposed to be. I was testing out a cord that I know works for sure.

[Hung5yH1pp0]

Is this supposed to happen?

https://drive.google.com/file/d/1zy3Z8Q1zV66rnjEMnHKagyMAUvKEQn1E/view?usp=drivesdk

[BigDamn]

7 minutes ago, Hung5yH1pp0 said:

Is this supposed to happen?

https://drive.google.com/file/d/1zy3Z8Q1zV66rnjEMnHKagyMAUvKEQn1E/view?usp=drivesdk

It's possible. The fans might kick off and then stop until they are needed, I'm not sure with that card.

 

I don't know how generous your friend is, but you could test your mobo in his rig or his PSU in your rig. I'm leaning towards the PSU at this point but it's always best to test everything before spending any money.

[Hung5yH1pp0]

3 minutes ago, BigDamn said:

It's possible. The fans might kick off and then stop until they are needed, I'm not sure with that card.

 

I don't know how generous your friend is, but you could test your mobo in his rig or his PSU in your rig. I'm leaning towards the PSU at this point but it's always best to test everything before spending any money.

Okay, will do. Thanks for the help

[Hung5yH1pp0]

9 hours ago, BigDamn said:

It's possible. The fans might kick off and then stop until they are needed, I'm not sure with that card.

 

I don't know how generous your friend is, but you could test your mobo in his rig or his PSU in your rig. I'm leaning towards the PSU at this point but it's always best to test everything before spending any money.

Its not the power supply.

[BigDamn]

2 hours ago, Hung5yH1pp0 said:

Its not the power supply.

Makes me think the motherboard. You sure everything is hooked in properly? The right CPU cable, 24pin plugged in all the way, fan plugged into CPU header, etc.

[Hung5yH1pp0]

On 10/4/2018 at 10:00 PM, BigDamn said:

Makes me think the motherboard. You sure everything is hooked in properly? The right CPU cable, 24pin plugged in all the way, fan plugged into CPU header, etc.

Yep. Could the cpu be responsible too?

[BigDamn]

2 hours ago, Hung5yH1pp0 said:

Yep. Could the cpu be responsible too?

It's a possibility, but I doubt it.

[-rascal-]

@Hung5yH1pp0

 

Is your GPU properly mounted?

 

In your picture, you are missing the screw on one of the expansion slots -- the card uses up two slots, the screw for the first slot is missing.

It also looks like your card is in at an angle.

[Hung5yH1pp0]

On 10/6/2018 at 7:00 PM, -rascal- said:

@Hung5yH1pp0

 

Is your GPU properly mounted?

 

In your picture, you are missing the screw on one of the expansion slots -- the card uses up two slots, the screw for the first slot is missing.

It also looks like your card is in at an angle.

 

On 10/6/2018 at 1:09 PM, BigDamn said:

It's a possibility, but I doubt it.

Thanks for your help. It turned out to be my motherboard.