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Hi,

I’m trying to troubleshoot a friends pc he told me it was running slow so when I took a look his 4690k was running at .77ghz and was boosting to 1.1ghz so I assumed it was thermal throttleing, I cleaned it and redid thermal paste same result, so after some more research I found out it could be the thermal sensor on the mobo so I turned off intels thermal throttle in bios (not at his pc can’t remember exact name) and it seemed to do the trick the cpu was again running at normal speeds but everything was still very slow and clunky so we tried a fresh windows install did not work still slow but everything looks good I stress tested with Aida64 everything is running fine good speeds no thermal problems bios Is fully updated. My only other thing is the ssd was capping around 2mbs write speeds and 1.1 read so I’m going to try one my ssds today and see if that fixes his problem. But I wanted to ask if there is anything I’m missing here or anything else I can try to get his rig back up and running

Cpu i5 4690k 

Gpu r9 380x

Psu Corsair 750w modular

Mobo ga-b85m-d3h rev1.2

8gb ram 

Any help or ideas are much appreciated.

 

 

 

 

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8 minutes ago, Sycroan said:

Hi,

I’m trying to troubleshoot a friends pc he told me it was running slow so when I took a look his 4690k was running at .77ghz and was boosting to 1.1ghz so I assumed it was thermal throttleing, I cleaned it and redid thermal paste same result, so after some more research I found out it could be the thermal sensor on the mobo so I turned off intels thermal throttle in bios (not at his pc can’t remember exact name) and it seemed to do the trick the cpu was again running at normal speeds but everything was still very slow and clunky so we tried a fresh windows install did not work still slow but everything looks good I stress tested with Aida64 everything is running fine good speeds no thermal problems bios Is fully updated. My only other thing is the ssd was capping around 2mbs write speeds and 1.1 read so I’m going to try one my ssds today and see if that fixes his problem. But I wanted to ask if there is anything I’m missing here or anything else I can try to get his rig back up and running

Cpu i5 4690k 

Gpu r9 380x

Psu Corsair 750w modular

Mobo ga-b85m-d3h rev1.2

8gb ram 

Any help or ideas are much appreciated.

 

 

 

 

Have you reset CMOS? Sounds like the board isn't working properly.

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1 minute ago, Sycroan said:

Yes sorry I forgot to mention that In my original post, i did it after the fresh windows install and then turned off the thermal thing in bios ( sorry I really can’t remember the name of that setting for the life of me right now) it acted the same 

Did you clear CMOS or reset the BIOS to factory defaults at all though?

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Sounds like the VRM might be going out/thermal throttling hard. Is there airflow over the VRMs?

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7 minutes ago, Sycroan said:

Yes sorry I forgot to mention that In my original post, i did it after the fresh windows install and then turned off the thermal thing in bios ( sorry I really can’t remember the name of that setting for the life of me right now) it acted the same 

 

I READ THIS THING WRONG

I think your VRM is cooking itself. I had that board and the VRM heatsink wasn't very good. Try running a fan blowing at high speed right over the VRM and see if that solves anything.

Edited by STRMfrmXMN
wait i done read wrong

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Slow drive (HDDs are worse than SSDs, but old/dying SSDs have similar effect) can easily be the culprit. And the CPU will not use higher frequencies simply because it can't get the data fast enough from the drive.

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Ty for the suggestions, to clarify I pulled the mobo battery out when the system was unplugged which should clear the cmos, when I head over in a bit I will try the new ssd, and then if that doesn’t work I’ll run the extra fan over the vrm. If it turns out to be the vrm any suggestions on a good board for the 4690k I personally have only used amd chips and have no experience with intel chips something under $150 Canadian pesos would be ideal. Also tyvm for the quick responses and help I’m new to the forums and this is quite an amazing community so far much love :)

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Okay update time

everything is working fine now back to normal, we swapped ssd fresh windows everything works no problem aslong as this setting is turned off (highlighted) tbh I have no clue why so if anyone has info on that it would be much appreciated but with that disabled I can turn the thermal monitor back on and it runs perfect, also I would like to say thank you to everyone who gave a hand with this I can’t thank you all enough 

C4B5DF01-EF35-4AD7-828C-2EF1F0AA3D8A.thumb.jpeg.5cbc557ac881da8ca7b7c21be2d4ac56.jpeg

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