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Vertical GPU riser not posting in slots 1 & 2

JaegerB
By JaegerB
in Graphics Cards
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Hey guys,

Bit of an odd problem, I recently bought a Cooler Master Vertical GPU riser kit, and mounted my Asus ROG Strix GTX 1060 6GB. My mobo is the Asus X370-F.

 

The problem is that it only POSTs when the riser is plugged into my third x16 expansion. This is costing me performance and I'd really like to get it fixed. 

 

Does anyone have any ideas about what is causing this, and how I could fix it?

HEADS UP, THIS ACCOUNT IS INACTIVE NOW

I'm keeping everything else the way it was for anyone who might check out my answers in future, but I won't be using LTT.

 

 

 

 

Don't forget to quote me when replying to me!

Please explain your question fully, so I can answer it fully.

PSU Tier List Cooler Tier List SSD Tier List  My Specs Below!

Spoiler

My PC:

CPU: Ryzen 5 1600 @ 3.2GHz

Cooler: Stock Wraith Spire

RAM: G.Skill Trident Z RGB 3000mHz 16GB DDR4 (2x8GB) RGB

Motherboard: Asus ROG Strix X370-F Gaming ATX

SSD: Crucial MX500 500GB 2.5"

HDD: Western Digital Blue 1TB 7200rpm

GPU: Asus ROG Strix OC GTX 1060 6GB

Case: Cooler Master H500P

PSU: Corsair RM650i 650W 80+ Gold Fully Modular

OS: Windows 10 Home 64-bit

Fans: 4x Cooler Master Masterfan Pro 120 Air Balance

Spoiler

Potato Laptop (Samsung Series 5 Ultrabook, 2013):

CPU: Intel Ivy Bridge i5 3337U @ 1.8GHz

RAM: 8GB DDR3 2133mhz SODIMM (1x4GB Samsung, 1x4GB Kingston)

SSD: Kingston 24GB SSD (originally for caching)

HDD: HGST 500GB 5400rpm

GPU: Intel HD 4000 Graphics

OS: Windows 10 Home 64-bit

 

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9 minutes ago, JaegerB said:

Hey guys,

Bit of an odd problem, I recently bought a Cooler Master Vertical GPU riser kit, and mounted my Asus ROG Strix GTX 1060 6GB. My mobo is the Asus X370-F.

 

The problem is that it only POSTs when the riser is plugged into my third x16 expansion. This is costing me performance and I'd really like to get it fixed. 

 

Does anyone have any ideas about what is causing this, and how I could fix it?

could be an issue with the riser, or the motherboard. does the card work without the cable in the top 2 slots?

Main PC | AMD R7 3700X | Noctua D14 | MSI RTX 2080 Super XS OC | Corsair Vengence LPX 32GB DDR4 3200MHz | MSI B550A Pro | 1TB PNY XLR8 NVMe SSD | Kingston A400 960GB SSD | 2TB Western Digital Green HDD | Fractal Design Define R6TG |

Laptop (Asus TUF FX505DY) | AMD R5 3550H | RX560X | Crucial DDR4 16GB 2400MHz | Western Digital SN550 256GB SSD | PNY CS900 960GB SSD |

Phone | Samsung S10 Lite (128GB + 128GB SD card) |

Other Cool Stuff | Steam Link | Sontronics Podcast Pro | NZXT Hue+ | Corsair K70 MK 2 (MX Brown) | Logitech G402 | HiSense A7300 43 Inch 4K TV | Logitech C920 | Ender 3 Pro with Bulleye Fan duct and BLTouch |Sony PS4 | Nintendo Switch | 

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12 minutes ago, AdamBGames said:

could be an issue with the riser, or the motherboard. does the card work without the cable in the top 2 slots?

Yeah, it does. Interestingly without the mount screwed in properly I was able to get it to post briefly in the top slot, but moving the card or screwing it down caused it to lose video output and fail to POST.

HEADS UP, THIS ACCOUNT IS INACTIVE NOW

I'm keeping everything else the way it was for anyone who might check out my answers in future, but I won't be using LTT.

 

 

 

 

Don't forget to quote me when replying to me!

Please explain your question fully, so I can answer it fully.

PSU Tier List Cooler Tier List SSD Tier List  My Specs Below!

Spoiler

My PC:

CPU: Ryzen 5 1600 @ 3.2GHz

Cooler: Stock Wraith Spire

RAM: G.Skill Trident Z RGB 3000mHz 16GB DDR4 (2x8GB) RGB

Motherboard: Asus ROG Strix X370-F Gaming ATX

SSD: Crucial MX500 500GB 2.5"

HDD: Western Digital Blue 1TB 7200rpm

GPU: Asus ROG Strix OC GTX 1060 6GB

Case: Cooler Master H500P

PSU: Corsair RM650i 650W 80+ Gold Fully Modular

OS: Windows 10 Home 64-bit

Fans: 4x Cooler Master Masterfan Pro 120 Air Balance

Spoiler

Potato Laptop (Samsung Series 5 Ultrabook, 2013):

CPU: Intel Ivy Bridge i5 3337U @ 1.8GHz

RAM: 8GB DDR3 2133mhz SODIMM (1x4GB Samsung, 1x4GB Kingston)

SSD: Kingston 24GB SSD (originally for caching)

HDD: HGST 500GB 5400rpm

GPU: Intel HD 4000 Graphics

OS: Windows 10 Home 64-bit

 

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9 minutes ago, JaegerB said:

Yeah, it does. Interestingly without the mount screwed in properly I was able to get it to post briefly in the top slot, but moving the card or screwing it down caused it to lose video output and fail to POST.

that sounds like there is either a short or a something wrong with the cable's wireing, since you are putting more pressure on it, it might be breaking a connection, this is probably just a broken cable issue, since the cable is under less stress when in the 3rd slot

Main PC | AMD R7 3700X | Noctua D14 | MSI RTX 2080 Super XS OC | Corsair Vengence LPX 32GB DDR4 3200MHz | MSI B550A Pro | 1TB PNY XLR8 NVMe SSD | Kingston A400 960GB SSD | 2TB Western Digital Green HDD | Fractal Design Define R6TG |

Laptop (Asus TUF FX505DY) | AMD R5 3550H | RX560X | Crucial DDR4 16GB 2400MHz | Western Digital SN550 256GB SSD | PNY CS900 960GB SSD |

Phone | Samsung S10 Lite (128GB + 128GB SD card) |

Other Cool Stuff | Steam Link | Sontronics Podcast Pro | NZXT Hue+ | Corsair K70 MK 2 (MX Brown) | Logitech G402 | HiSense A7300 43 Inch 4K TV | Logitech C920 | Ender 3 Pro with Bulleye Fan duct and BLTouch |Sony PS4 | Nintendo Switch | 

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1 minute ago, AdamBGames said:

that sounds like there is either a short or a something wrong with the cable's wireing, since you are putting more pressure on it, it might be breaking a connection, this is probably just a broken cable issue, since the cable is under less stress when in the 3rd slot

In that case do you think an RMA is in order?

HEADS UP, THIS ACCOUNT IS INACTIVE NOW

I'm keeping everything else the way it was for anyone who might check out my answers in future, but I won't be using LTT.

 

 

 

 

Don't forget to quote me when replying to me!

Please explain your question fully, so I can answer it fully.

PSU Tier List Cooler Tier List SSD Tier List  My Specs Below!

Spoiler

My PC:

CPU: Ryzen 5 1600 @ 3.2GHz

Cooler: Stock Wraith Spire

RAM: G.Skill Trident Z RGB 3000mHz 16GB DDR4 (2x8GB) RGB

Motherboard: Asus ROG Strix X370-F Gaming ATX

SSD: Crucial MX500 500GB 2.5"

HDD: Western Digital Blue 1TB 7200rpm

GPU: Asus ROG Strix OC GTX 1060 6GB

Case: Cooler Master H500P

PSU: Corsair RM650i 650W 80+ Gold Fully Modular

OS: Windows 10 Home 64-bit

Fans: 4x Cooler Master Masterfan Pro 120 Air Balance

Spoiler

Potato Laptop (Samsung Series 5 Ultrabook, 2013):

CPU: Intel Ivy Bridge i5 3337U @ 1.8GHz

RAM: 8GB DDR3 2133mhz SODIMM (1x4GB Samsung, 1x4GB Kingston)

SSD: Kingston 24GB SSD (originally for caching)

HDD: HGST 500GB 5400rpm

GPU: Intel HD 4000 Graphics

OS: Windows 10 Home 64-bit

 

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send it back ,if it's only with the extension it's probably is it's issues causing it.

Details separate people.

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14 hours ago, JaegerB said:

In that case do you think an RMA is in order?

definately

Main PC | AMD R7 3700X | Noctua D14 | MSI RTX 2080 Super XS OC | Corsair Vengence LPX 32GB DDR4 3200MHz | MSI B550A Pro | 1TB PNY XLR8 NVMe SSD | Kingston A400 960GB SSD | 2TB Western Digital Green HDD | Fractal Design Define R6TG |

Laptop (Asus TUF FX505DY) | AMD R5 3550H | RX560X | Crucial DDR4 16GB 2400MHz | Western Digital SN550 256GB SSD | PNY CS900 960GB SSD |

Phone | Samsung S10 Lite (128GB + 128GB SD card) |

Other Cool Stuff | Steam Link | Sontronics Podcast Pro | NZXT Hue+ | Corsair K70 MK 2 (MX Brown) | Logitech G402 | HiSense A7300 43 Inch 4K TV | Logitech C920 | Ender 3 Pro with Bulleye Fan duct and BLTouch |Sony PS4 | Nintendo Switch | 

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