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Thunderbolt EX3 won't work

Glazarus
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Bought a new system recently with a Asus Sage X299 and Core i9 (16 cores) and a Thunderbolt EX3 card. 

I got a Thunderbolt 2 drive with a Thunderbolt 2 to Type-C thunderbolt 3 adapter. The drive starts up when attached but nothing shows in Windows 10. 

 

I cannot find the card in the device manager and I've enabled Thunderbolt in the Bios settings, chosen the only available option in that menu (I've got the Titan X on the first slot, which blocks the second slot so the third slot is the one with the EX3 card)

thunderbolt2.thumb.jpg.4258dfd3bf4756b8e34dd8478acf6589.jpg

 

 When I try to update through the driver updating software found on Asus drivers page, I get an error message

Thunderbolt1.PNG.92468cdff40c7ec5ff58659ef04c9ee8.PNG

 

I'm not sure how to solve this?

 

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