Jump to content

Xfinity Modem Activation

I-r0k
By I-r0k
in Networking
 Share
Go to solution Solved by Donut417,
11 hours ago, I-r0k said:

I hate this so much. The robot on the phone just said it is experancing technical difficulties and hung up. I need the internet to live. why Xfinity?

https://www.dslreports.com/forum/comcastdirect

 

Go there and post your issue. Its ran by Comcast out of their HQ. These guys get things done. Been with Xfinity for over a decade. I know how they work. 

Posted

I am trying to get a modem activated and when I complete the steps on their website it just says this:

 

Sorry, we can't find this device.

Please give us a call at 1-855-652-3446.

We'll add this device and activate your service as quickly as possible.

 

P.s. I called the number and it was very unhelpful. It did nothing. 

“Security is always excessive until it’s not enough.”

– Robbie Sinclair, Head of Security, NSW Australia 

 

“Have you tried turning it off and on again?” - Every Tech Rep Ever

 

If you need help with your build please tag me.

 

 

 

Main PC:

CPU: Ryzen 3 1300x RAM: 8gb ddr4 2666 MT/s Mobo: ASRock A320M HDD: 1tb WD GPU: Gtx 1050ti 4gb

 

Spoiler

P.s. if you can tell me what reference my location I will follow you. 

Bonus points if you can tell me the names of the people there. 

 

 

 

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
12 minutes ago, I-r0k said:

I am trying to get a modem activated and when I complete the steps on their website it just says this:

 

Sorry, we can't find this device.

Please give us a call at 1-855-652-3446.

We'll add this device and activate your service as quickly as possible.

 

P.s. I called the number and it was very unhelpful. It did nothing. 

Call the tech support number. Then you should have to give them the mac address and serial number of the modem. 

 

Also make sure the modem is on the supported device list. 

I just want to sit back and watch the world burn. 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
16 minutes ago, Donut417 said:

Also make sure the modem is on the supported device list. 

The Xfinity store gave me the modem. 

“Security is always excessive until it’s not enough.”

– Robbie Sinclair, Head of Security, NSW Australia 

 

“Have you tried turning it off and on again?” - Every Tech Rep Ever

 

If you need help with your build please tag me.

 

 

 

Main PC:

CPU: Ryzen 3 1300x RAM: 8gb ddr4 2666 MT/s Mobo: ASRock A320M HDD: 1tb WD GPU: Gtx 1050ti 4gb

 

Spoiler

P.s. if you can tell me what reference my location I will follow you. 

Bonus points if you can tell me the names of the people there. 

 

 

 

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
12 minutes ago, I-r0k said:

The Xfinity store gave me the modem. 

That dont mean shit. The people that work at the stores are just as stupid as the ones who you call in to talk to. If you want it activated, your going to need to call it. The walled garden activation dont always work. 

I just want to sit back and watch the world burn. 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

The Call in # is shit. I have called it 12 times and gotten nowhere. Their customer surface is so fucking bad. Trust me on this one. The modem works with Xfinity. it has their logo on it.

“Security is always excessive until it’s not enough.”

– Robbie Sinclair, Head of Security, NSW Australia 

 

“Have you tried turning it off and on again?” - Every Tech Rep Ever

 

If you need help with your build please tag me.

 

 

 

Main PC:

CPU: Ryzen 3 1300x RAM: 8gb ddr4 2666 MT/s Mobo: ASRock A320M HDD: 1tb WD GPU: Gtx 1050ti 4gb

 

Spoiler

P.s. if you can tell me what reference my location I will follow you. 

Bonus points if you can tell me the names of the people there. 

 

 

 

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

I hate this so much. The robot on the phone just said it is experancing technical difficulties and hung up. I need the internet to live. why Xfinity?

“Security is always excessive until it’s not enough.”

– Robbie Sinclair, Head of Security, NSW Australia 

 

“Have you tried turning it off and on again?” - Every Tech Rep Ever

 

If you need help with your build please tag me.

 

 

 

Main PC:

CPU: Ryzen 3 1300x RAM: 8gb ddr4 2666 MT/s Mobo: ASRock A320M HDD: 1tb WD GPU: Gtx 1050ti 4gb

 

Spoiler

P.s. if you can tell me what reference my location I will follow you. 

Bonus points if you can tell me the names of the people there. 

 

 

 

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Solution
11 hours ago, I-r0k said:

I hate this so much. The robot on the phone just said it is experancing technical difficulties and hung up. I need the internet to live. why Xfinity?

https://www.dslreports.com/forum/comcastdirect

 

Go there and post your issue. Its ran by Comcast out of their HQ. These guys get things done. Been with Xfinity for over a decade. I know how they work. 

I just want to sit back and watch the world burn. 

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Networking

×