rx570 [Solved] RX 570 Black Screen

[CarlTime]

 

 

Just spent that last 8 free hours of my life trying to install an ASUS ROG RX570 on my computer to no avail.

 

Cleared Display Drivers, Updated Bios, Reset Bios to Defaults, Triple Checked Installation and uninstalled and reinstalled about a dozen times, Swapped 8-pin power cables, disabled Integrated Graphics, and tried GPU using all available Display Outputs.

 

Running Win 10-64bit, AB350M-DS3H Mobo, Ryzen 3 2200g, 2x4GB DDR4 3200, EVGA 650W GQ PSU, ASUS 1080p 60Hz Monitor.

 

I'm fed up, and even if i did somehow figure out how to get my PC to do anything other than Black screen on Boot, I would probably still send this thing back. To be clear it won't even allow me into Bios.

In all my searching for a solution from someone in the same predicament as me, it does not appear anyone has come up with a solution in regards to these cards other than ASUS, which is the card is dead.

 

Is the card really DOA or am I missing something?

[aezakmi]

sounds dead, ask for a replacement card or for the money

[KingArchlich]

Lets go through this slowly. To confirm, you did plug the power to the gpu from the psu?

[Firewrath9]

Wait pcie x4? It should be x16

[Beowulff83]

If i remember correct there is a setting in your bios you have to disable the apu or enable the pcie for graphics not sure which, to get a pcie card to work.

[CarlTime]

So it gets even stranger, I power cycled the pc 3 times using the switch on the back of my psu with everything hooked up as it should be and let it sit for about half an hour.

After this the PC booted up running the Display to my monitor through the gtx1060, I installed all the Nvidia Display drivers and everything seemed to be working fine so I went to bed.

 

Get up this morning and boot up the PC and it runs for 10 minutes then freezes, restart and it runs for about 5min and freezes again. etc. to the point it wont load past the windows boot screen and will even freeze in the middle of making changes in my bios.

So I hauled the gpu back out again, uninstalled all display drivers again and reset bios to defaults.

Running again on just the Ryzen 3 2200g on the Microsoft Basic Display Adapter.

 

I suppose I'll try disabling the Integrated Graphics in my bios again apart from leaving all the other bios settings to default and see if I can get it to boot with the GPU again.

 

I should mention that yesterday when everything was working I had Both the HDMI and DVI connected to my single monitor and it was running as if i had 2 monitors after the Display Driver Install, I changed that this morning to just HDMI as I figured I was redundant and things stopped working shortly thereafter.

[CarlTime]

So I cleared all the display drivers for the Vega 8 integrated graphics, cleared all the display drivers previously installed for the GTX1060, reinstalled the GTX1060, booted to black screen with network still attached and left it for 20 minutes.

Restarted pc and got video signal, it appears to have installed drivers because GTX1060 shows up as the display driver in device management.

Installed the most current nvidia display drivers available and then immediately drifted back into randomly freezing and eventually boot to black screen.

So now I guess I'll repeat the process until I find an older set of drivers from nvidia that will work without freezing up.

[O9B0666]

Wow some of you people on here lol.... 

22 hours ago, KingArchlich said:

Lets go through this slowly. To confirm, you did plug the power to the gpu from the psu?

See OP original post.... 

22 hours ago, CarlTime said:

 tried more than one 6+2pin Power cable from my PSU.

 

And.... 

22 hours ago, Firewrath9 said:

Wait pcie x4? It should be x16

See OP original post 

22 hours ago, CarlTime said:

 

All I can think of is the PCIEX16 port is broken, but the fans spin up on the gtx 1060 when I turn the PC on?

I'd try the 2nd PCIEX4 

Lets fully read before we post. 

[Firewrath9]

9 minutes ago, O9B0666 said:

 

See OP original post 

He edited it.

[CarlTime]

Haven't made any real progress, reset cmos and left pc unplugged for a day with gpu installed.

Booted up and got into windows running on gpu, decided to not install display drivers and leave network disconnected to see if it would run stable at idle.

After a few minutes it froze, rebooted and it lasted about half as long before freezing again... etc.

 

I'm not sure what's happening here?

 

After 4 times booting into windows and eventually freezing, I attempted a windows system restore and it ran through the restore process 100%, but froze as soon as windows went to boot again.

 

Is this somehow motherboard related?

I've read some reviews of the AB350M-DS3H saying it tends to flake out after a fairly short period of time.

 

According to Gigabyte support there shouldn't be any compatibility issues.

[CarlTime]

Switched to an MSI B450M Motherboard, everything runs fine now.

Not 100% sure what the issue with the Gigabyte AB350M mobo was, other than being really cheap.

 

I should mention that after running User Benchmark on this system with the B450M every component on my PC scored much higher that with the AB350M.

I figured this would happen, but it was a lot better than I had expected, particularly with regards to Ram.