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Just now, Radium_Angel said:

And what problem was that?

 

What are the specs of your system?

 

https://community.activision.com/t5/World-War-II-Support/Create2DTexture-PC-error-3A-GetDeviceRemovedReason-returned-DXGI/td-p/10471237

 

was that problem. the specs: 

Captura de pantalla (5).png

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2 minutes ago, ulises hack said:

the specs: 

So it's a laptop....

Is it running dual (aka switchable) GFX? an intel one and an nVidia one? If so, are you certain you are running the nVidia one for gaming?

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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Just now, Radium_Angel said:

So it's a laptop....

Is it running dual (aka switchable) GFX? an intel one and an nVidia one? If so, are you certain you are running the nVidia one for gaming?

indeed, im running a Nvidia gtx 1050 for gaming, idk if the problem has to do with directx

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1 minute ago, ulises hack said:

indeed, im running a Nvidia gtx 1050 for gaming, idk if the problem has to do with directx

Ok, so do this:

Re-install DirectX, and then run something benchmark GFX intensive, to ensure the laptop is using the GFX card (nVidia)

If it is, then the issue is with the game.

If it's not, then the issue is with how the laptop switches GFX cards, and is likely using the wrong one (Intel)

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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2 minutes ago, Radium_Angel said:

Ok, so do this:

Re-install DirectX, and then run something benchmark GFX intensive, to ensure the laptop is using the GFX card (nVidia)

If it is, then the issue is with the game.

If it's not, then the issue is with how the laptop switches GFX cards, and is likely using the wrong one (Intel)

and if its using the wrong card how can i solve that?

 

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3 minutes ago, ulises hack said:

and if its using the wrong card how can i solve that?

 

That's an Acer support call. I'm not familiar with how the GFX card is switched on that laptop. Typically it's a software program that switches it over...

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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