Odd sound issue

[zbryant91]

Hoping someone on here can help point me in the right direction..

 

For about the last year, I have had an issue with my audio getting out of sync over time. This is especially apparent when watching videos on youtube. The longer the video the farther out of sync it gets. 

 

I have tried rolling back sound drivers, using different browsers, even a fresh install of windows. reinstalled drivers multiple times. I will say that rolling back the drivers does work sometimes. If I roll them back, I will get a few days worth of no issues, then it just goes back to doing what it was. I think Windows is forcing the drivers to update, but then when I go back and try to roll them back again, it doesn't fix the issue. It's weird and that's why I gave up and started using the following...

 

My temporary solution has been to plug the speakers into the monitor audio output and everything stays in sync. But, now I have a pop noise whenever I open something that delivers audio, such as when I go to youtube, it's like the monitor has a audio output sleep mode and it wakes it up whenever it sees something that could put out a signal. sometimes the videos will start and play for about 3-5 seconds before the audio actually starts. It stays in sync, but there is a noticeable delay at the beginning. And a "Pop" when it comes out of the sleep mode.

 

Anyone heard of this before or know how to fix it? I think the issue is the onboard audio on my motherboard since the gpu audio output works fine, though I would rather be using the motherboard audio. 

[zbryant91]

Another thought..

 

does anyone think that a sound card would be worth it? I kind of think I have a driver conflict or motherboard issue. Anyone think a soundcard would be worth the time to bypass the issues or would I still run into the same problem?

[zbryant91]

Following up on my issue. After a ton more searching I came across something that showed disabling "allow applications to take exclusive control of this device" in the properties for the device. Been a few weeks now and the issue has not come back. Hope this helps someone else in the future. 

 

[Blasteque]

10 minutes ago, zbryant91 said:

Following up on my issue. After a ton more searching I came across something that showed disabling "allow applications to take exclusive control of this device" in the properties for the device. Been a few weeks now and the issue has not come back. Hope this helps someone else in the future. 

 

Glad you found a solution.  Another thing to try for people having this issue is to toggle hardware acceleration in their browser, either off or on.  This often fixes audio issues in browsers.

[zbryant91]

Problem kept coming back intermittently. So far I've been running for about a month with no issue and the fix was turning off Fast Boot in the Windows 10 power options settings. Not the Fast Boot in BIOS.  In case anyone needs this info in the future.