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Hi, I requested for a bootkit from AMD. I received an email saying:

"Dear Farhan,

Your service request : SR #{ticketno:[xxxxxxxxxx]} has been reviewed and updated.

Response and Service Request History:

.

.

.

In order to update this service request, please respond, leaving the service request reference intact.

Best regards,

 
 

HK

 
 

AMD Global Customer Care"

 

What should I do next? Should I just wait or should I reply them? I'm very confused since instructions are unclear. Help from anyone who has ordered a bootkit and is experienced in this is most welcome. Thanks!

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If you don't understand something just ask them 

My Personal Computer

 

CPU: AMD - Ryzen 5 1600 3.2GHz (OC 3.8) 6-Core Processor

Cpu cooler DEEPCOOL Gamer Storm CAPTAIN 240EX WHITE 
Motherboard: MSI - B350 TOMAHAWK ARCTIC ATX AM4 Motherboard 
Memory: Corsair Vengeance DDR4 3000MHz RAM 8x3

Storage: SAMSUNG 850 PRO 2.5" 256GB SATA III

Storage:SAMSUNG 850 PRO 2.5" 500GB SATA III
Video Card: RTX 2060
Case: NZXT - S340 Elite (White) ATX Mid Tower Case 
Power Supply: EVGA 550 B3 550W

Peripherals

Monitor: Acer XF240H 24" TN Free-Sync ,144 Hz 

Keyboard: Corsair k95 RGB platinum

Mouse: Razer basilisk

Headset: Hyperx cloud alpha pro

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