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Wacky Windows

Go to solution Solved by Tabs,

Problem 1 sounds like a grounding issue, or possibly damage to the card (or motherboard) when transferring cases. Ensure that you're using the correct height of standoffs, and check for any damage where the motherboard or gpu may be making a small amount of electrical contact with the case - especially around the pcie x16 slot. The card itself could be grounding the motherboard to the case via the back panel, leading to floating ground voltage.

 

Problems 2 and 3 sound like common examples of "why drive recovery is hard". Sata signalling can easily cause a machine to completely lock up, and (since hard drives are generally a piece of hardware that's connected during startup) prevent boot entirely. Your best bet to try to recover data from that disk is to connect it via a usb to sata dock, since at least then you have a *chance* of having it be detected by your machine - and can be connected after it's booted fully. 

 

That's all I can think of from the info you provided so far.

I want to start out with my credentials, I have been building and fixing pc's for a little over 5 years, and build in the neighborhood of 200 systems... 

 

That said, I have never seen such a stubborn pc... My personal rig is going insane... I think. 

 

Specs:

i5-7600k @ 5GHZ

Asus Z270i Gaming

Corsair H100i V2

16gb Corsair vengance 3200mhz ddr4

Gtx 770 (yes I still use it)

Intel 140gb SSD 240 series

2tb Seagate baracuda

Phanteks Evolv Shift X

 

Now that all that is out of the way, we can get to the meat and potatos... 

Problem 1: the pc will "at times" refuse to boot from the GPU, and I will need to remove it, and use the integrated graphics for 1 boot, then the GPU will work fine "problem does not occur with other GPU's, and is random"

~problem began after transferring to new case

 

Problem 2: the pc refuses to boot when a 1tb Seagate baracuda drive is plugged in "one I need to recover data from" even if it is explicitly turned off as a boot option... the little Windows rings will just spin around in circles forever if it is plugged in.

~as soon as I unplug the drive it boots on 2 seconds flat

 

Problem 3: the system "when it booted the first time" while the 1tb drive is installed, will after a short time crawl to a stop and not work until rebooted... which it never did

 

If anyone out there can take this little scrap of info and help me out I would greatly appreciate it

 

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Problem 1 sounds like a grounding issue, or possibly damage to the card (or motherboard) when transferring cases. Ensure that you're using the correct height of standoffs, and check for any damage where the motherboard or gpu may be making a small amount of electrical contact with the case - especially around the pcie x16 slot. The card itself could be grounding the motherboard to the case via the back panel, leading to floating ground voltage.

 

Problems 2 and 3 sound like common examples of "why drive recovery is hard". Sata signalling can easily cause a machine to completely lock up, and (since hard drives are generally a piece of hardware that's connected during startup) prevent boot entirely. Your best bet to try to recover data from that disk is to connect it via a usb to sata dock, since at least then you have a *chance* of having it be detected by your machine - and can be connected after it's booted fully. 

 

That's all I can think of from the info you provided so far.

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Your first problem seems like a ground issue with your case. Check the standoffs and look around for any unintentional contact with your parts and the case.

 

In general, when I troubleshoot stubborn PCs with symptoms like what you're having, usually the first thing I do is clear the CMOS. This will restore default settings on the BIOS. For the most part, this tends to clear up a lot of issues in my experience as part-time IT.

 

Next step would be to try using the problematic parts in a different PC if you have one available. However this always isn't the case, so if you don't have access to another PC to test your hardware in, move on to the step below. 

 

If clearing the CMOS doesn't work and/or your hardware functions correctly on another system, then flash a new BIOS on the board. Flashing BIOS is not the high stakes procedure that people think it is as long as you take some basic precautions, like ensuring your PC will never lose power during the flash process which shouldn't take any more than 5 minutes or so.

New Build (The Compromise): CPU - i7 9700K @ 5.1Ghz Mobo - ASRock Z390 Taichi | RAM - 16GB G.SKILL TridentZ RGB 3200CL14 @ 3466 14-14-14-30 1T | GPU - ASUS Strix GTX 1080 TI | Cooler - Corsair h100i Pro | SSDs - 500 GB 960 EVO + 500 GB 850 EVO + 1TB MX300 | Case - Coolermaster H500 | PSUEVGA 850 P2 | Monitor - LG 32GK850G-B 144hz 1440p | OSWindows 10 Pro. 

Peripherals - Corsair K70 Lux RGB | Corsair Scimitar RGB | Audio-technica ATH M50X + Antlion Modmic 5 |

CPU/GPU history: Athlon 6000+/HD4850 > i7 2600k/GTX 580, R9 390, R9 Fury > i7 7700K/R9 Fury, 1080TI > Ryzen 1700/1080TI > i7 9700K/1080TI.

Other tech: Surface Pro 4 (i5/128GB), Lenovo Ideapad Y510P w/ Kali, OnePlus 6T (8G/128G), PS4 Slim.

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46 minutes ago, spongy21 said:

Problem 1: the pc will "at times" refuse to boot from the GPU

Do you mean it won't boot with the Graphics Card.

PC Specs:

CPU: Intel Core i7-12700K 3.6 GHz 12-Core
CPU Cooler: Corsair iCUE H150i ELITE CAPELLIX 75 CFM Liquid CPU Cooler
Motherboard: Asus ROG STRIX Z690-E GAMING WIFI ATX LGA1700
RAM: Kingston FURY Beast 32 GB (2 x 16 GB) DDR5-5200 CL40
Storage: Boot Drive: Samsung 960 Evo 250GB M.2 NVMe SSD

               Other Storage: Mass Storage: Western Digital Caviar Blue 1TB 7200 RPM, Western Digital Caviar Blue 2TB 5400 RPM, Scratch Disk: Intel X25-E SSDSA2SH032G1 32GB SATA II SSD, Backup Drive: Seagate ST3160318AS 160GB HDD
GPU: Asus GeForce RTX 3080 Ti 12 GB ROG STRIX GAMING OC
Case: Corsair 5000D AIRFLOW ATX Mid Tower
PSU: Silverstone Strider Platinum S 1000 W 80+ Platinum Certified Fully Modular ATX
OS: Windows 11 Pro 64-Bit
Monitors: Primary: Samsung S34E790C 34" 3440*1440 60 Hz UWQHD; Secondary: LG 34UM58-P 34" 2560*1080 75 Hz UWFHD; Tertiary: BenQ GL2460 24" 1920*1080 60 Hz FHD

Keyboard: Corsair K70 Mk. 2 RGB Gaming Keyboard - Black

Mouse: Corsair M65 Pro RGB FPS Gaming Mouse - Black, Logitech MX Master 3

Headphones: Corsair VOID PRO Surround Cherry 7.1ch

Speakers: Logitech Z213 7W 2.1ch

 

Laptop:

Asus Zenbook Pro 15 (UX535Li-E2018T) with Intel Core i7-10750-H 12MB @ 2.60GHz (Turbo @ 5.0 GHz), 16GB (2 x 8GB) DDR4 2933 MHz SODIMM and Intel(R) UHD Graphics; NVidia Geforce GTX 1650-Ti with Max-Q Design, using WDC NVMe PC SN730 SDBPNTY-1T00-1102, on a 96-Wh battery

 

NAS Specs:

Make & Model: QNAP TS-1277

CPU: AMD Ryzen 5 1600 @Stock

Hard Drives: x8 WD Red 2TB

SSDs (2.5"): x1 Samsung 850 Evo 250GB V-NAND (cache drive)

M.2 SSDs: None

RAID Configuration: RAID 6 (excluding SSD)

Total Storage: 12TB

Expansion Cards: None

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Can you get to the UEFI? Or will the computer actually not post?

Do you see lights?

PC Specs:

CPU: Intel Core i7-12700K 3.6 GHz 12-Core
CPU Cooler: Corsair iCUE H150i ELITE CAPELLIX 75 CFM Liquid CPU Cooler
Motherboard: Asus ROG STRIX Z690-E GAMING WIFI ATX LGA1700
RAM: Kingston FURY Beast 32 GB (2 x 16 GB) DDR5-5200 CL40
Storage: Boot Drive: Samsung 960 Evo 250GB M.2 NVMe SSD

               Other Storage: Mass Storage: Western Digital Caviar Blue 1TB 7200 RPM, Western Digital Caviar Blue 2TB 5400 RPM, Scratch Disk: Intel X25-E SSDSA2SH032G1 32GB SATA II SSD, Backup Drive: Seagate ST3160318AS 160GB HDD
GPU: Asus GeForce RTX 3080 Ti 12 GB ROG STRIX GAMING OC
Case: Corsair 5000D AIRFLOW ATX Mid Tower
PSU: Silverstone Strider Platinum S 1000 W 80+ Platinum Certified Fully Modular ATX
OS: Windows 11 Pro 64-Bit
Monitors: Primary: Samsung S34E790C 34" 3440*1440 60 Hz UWQHD; Secondary: LG 34UM58-P 34" 2560*1080 75 Hz UWFHD; Tertiary: BenQ GL2460 24" 1920*1080 60 Hz FHD

Keyboard: Corsair K70 Mk. 2 RGB Gaming Keyboard - Black

Mouse: Corsair M65 Pro RGB FPS Gaming Mouse - Black, Logitech MX Master 3

Headphones: Corsair VOID PRO Surround Cherry 7.1ch

Speakers: Logitech Z213 7W 2.1ch

 

Laptop:

Asus Zenbook Pro 15 (UX535Li-E2018T) with Intel Core i7-10750-H 12MB @ 2.60GHz (Turbo @ 5.0 GHz), 16GB (2 x 8GB) DDR4 2933 MHz SODIMM and Intel(R) UHD Graphics; NVidia Geforce GTX 1650-Ti with Max-Q Design, using WDC NVMe PC SN730 SDBPNTY-1T00-1102, on a 96-Wh battery

 

NAS Specs:

Make & Model: QNAP TS-1277

CPU: AMD Ryzen 5 1600 @Stock

Hard Drives: x8 WD Red 2TB

SSDs (2.5"): x1 Samsung 850 Evo 250GB V-NAND (cache drive)

M.2 SSDs: None

RAID Configuration: RAID 6 (excluding SSD)

Total Storage: 12TB

Expansion Cards: None

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12 hours ago, Hugs12343 said:

Do you mean it won't boot with the Graphics Card.

I meant that it will refuse to boot into windows when the GPU is installed, it can get to Bios, but windows will be stuck in a boot loop. the issue goes away when I use Integrated graphics, or other graphics cards... I believe it was just some crud on the pins... I cleaned it with a copious amount of alcohol and it seems to work fine now. thank you!

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12 hours ago, Phentos said:

Your first problem seems like a ground issue with your case. Check the standoffs and look around for any unintentional contact with your parts and the case.

 

In general, when I troubleshoot stubborn PCs with symptoms like what you're having, usually the first thing I do is clear the CMOS. This will restore default settings on the BIOS. For the most part, this tends to clear up a lot of issues in my experience as part-time IT.

 

Next step would be to try using the problematic parts in a different PC if you have one available. However this always isn't the case, so if you don't have access to another PC to test your hardware in, move on to the step below. 

 

If clearing the CMOS doesn't work and/or your hardware functions correctly on another system, then flash a new BIOS on the board. Flashing BIOS is not the high stakes procedure that people think it is as long as you take some basic precautions, like ensuring your PC will never lose power during the flash process which shouldn't take any more than 5 minutes or so.

I think that my problem is 2 fold, my GPU was likely the cause of not booting properly, and ended up corrupting windows registry in the process. thank you!

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