PC Turning off on its own

[Sp33dx]

idk what happened its not the cpu temp

i tried every thing

from turning off sleep and setting it to high power

please help it turned off during a cs-go competitive i hate this

 

[knightslugger]

sounds like power supply, but check the event viewer for errors before ordering parts.

[CrippledROBOT]

12 minutes ago, Sp33dx said:

idk what happened its not the cpu temp

i tried every thing

from turning off sleep and setting it to high power

please help it turned off during a cs-go competitive i hate this

 

go to windows event viewer. See what the error was at the time that it occurred. Was it an Error 41?

[Sp33dx]

Its not shutting down like a black screen its shuting down normaly like i pressed shut down

 

[Sp33dx]

These are the errors

 

 

[Sp33dx]

35 minutes ago, CrippledROBOT said:

go to windows event viewer. See what the error was at the time that it occurred. Was it an Error 41?

Ive sent the errors plz check them

 

[CrippledROBOT]

 

11 minutes ago, Sp33dx said:

Ive sent the errors plz check them

 

So you do not see anything called Error 41?

[Sp33dx]

Just now, CrippledROBOT said:

 

So you do not see anything called Error 41?

Yea those are the only errors 

[Sp33dx]

Just now, Sp33dx said:

Yea those are the only errors 

Are they the ones causing the issue? 

[CrippledROBOT]

Just now, Sp33dx said:

Yea those are the only errors 

Hmm, I am rather surprised. Fire up ASUSRealBench and run a stress test for 15 minutes using half of your RAM. Report back if it crashes. When it does crash/turn off, does it just blackscreen and reboot? Or is it like the normal shut down sequence when you get the spinning wheel when its a proper shut down procedure?

[CrippledROBOT]

45 minutes ago, Sp33dx said:

Are they the ones causing the issue? 

I don't think so. See my reply to your latest post.

[Sp33dx]

56 minutes ago, CrippledROBOT said:

Hmm, I am rather surprised. Fire up ASUSRealBench and run a stress test for 15 minutes using half of your RAM. Report back if it crashes. When it does crash/turn off, does it just blackscreen and reboot? Or is it like the normal shut down sequence when you get the spinning wheel when its a proper shut down procedure?

Normal shut down sequence 

[Sp33dx]

Should i just reset the thing? 

[CrippledROBOT]

14 minutes ago, Sp33dx said:

Normal shut down sequence 

THAT is unusual. I would reset the PC and see what happens. Please let us know if that works. I have a weird feeling that something driver related or key-combination or maybe something on the board is triggering a "false-shutdown".

 

 

[knightslugger]

could be, could be...

 

When's the last time you ran a virus scan?

[Sp33dx]

Just did the reset and i remember plugging in my sd card reader that comes on my case

[Sp33dx]

2 hours ago, knightslugger said:

could be, could be...

 

When's the last time you ran a virus scan?

Today

[Sp33dx]

2 hours ago, CrippledROBOT said:

THAT is unusual. I would reset the PC and see what happens. Please let us know if that works. I have a weird feeling that something driver related or key-combination or maybe something on the board is triggering a "false-shutdown".

 

 

Ill unplug the sd card reader that plugs into usb 2.0 maybe its the prob 

[Sp33dx]

That didnt fix the thing

 

[Ace McPlane]

22 minutes ago, Sp33dx said:

That didnt fix the thing

 

Okay, a few things:

.See if you keyboard just has a power button. Maybe you're hitting something like that by accident.

.Check the front panel connector pins (bottom right of the motherboard). Look for crossed pins or anything that could cause a short between them like a screw, a piece of metal, anything.

.Go to your reliability history instead of the event viewer (since it's easier to navigate) Press start key - type reliability history. Look for any red errors at the time that this happened, double click on them and post what they say here. Look for any yellow warnings of failed windows or driver updates before this happened as well. Report back what you find.

[Ace McPlane]

4 hours ago, CrippledROBOT said:

 

So you do not see anything called Error 41?

Just a side note for spreading knowledge.

I've actually had error 41 when my CPU overclock didn't have enough voltage and was causing random unexpected shutdown errors. It all went away when I increased the voltage a little. This doesn't help the OP, but interesting to note that this error doesn't necessarily point to a failing power supply

[Sp33dx]

Sure will do that tommorow  thnx for the help

 

[CrippledROBOT]

4 hours ago, stateofpsychosis said:

Just a side note for spreading knowledge.

I've actually had error 41 when my CPU overclock didn't have enough voltage and was causing random unexpected shutdown errors. It all went away when I increased the voltage a little. This doesn't help the OP, but interesting to note that this error doesn't necessarily point to a failing power supply

Correct! It can certainly help us lead to knowing if we are dealing with a PSU concern though

[Sp33dx]

13 hours ago, stateofpsychosis said:

Okay, a few things:

.See if you keyboard just has a power button. Maybe you're hitting something like that by accident.

.Check the front panel connector pins (bottom right of the motherboard). Look for crossed pins or anything that could cause a short between them like a screw, a piece of metal, anything.

.Go to your reliability history instead of the event viewer (since it's easier to navigate) Press start key - type reliability history. Look for any red errors at the time that this happened, double click on them and post what they say here. Look for any yellow warnings of failed windows or driver updates before this happened as well. Report back what you find.

No red errors or any yellow warning only the blue one

 

[Sp33dx]

And nothing is touching should i do a clean reinstall of windows?