GSkill RMA

[VixenXIV]

Question about Gskill's RMA(I have already read their instructions on their website,but I couldnt make it all out)

-What am I going to need to send an RMA request?

-Will I be charged with the shipping costs?

 

[DildorTheDecent]

3 minutes ago, VixenXIV said:

Question about Gskill's RMA(I have already read their instructions on their website,but I couldnt make it all out)

I was going to RMA my RAM (long story short it wasn't the issue) but backed out since there sign in wasn't secure.

 

Not getting my details nicked, no thx.

3 minutes ago, VixenXIV said:

-What am I going to need to send an RMA request?

"Include all modules of a memory kit for RMA. Memory kits are tested together to ensure
compatibility. Compatibility is not guaranteed if a partial kit is returned"

 

Even if just one DIMM is dead, include them all DIMMs. There likely closely matched for compatibility. You also must try and pack it in its original box and include accessories like memory fans IF they came with the memory.

3 minutes ago, VixenXIV said:

-Will I be charged with the shipping costs?

"You are responsible for the cost of insuring and shipping your returned products. G.SKILL is not
responsible for any items damaged or lost in transit. G.SKILL is not responsible for any
non-G.SKILL products received."

 

Looks like you're paying. Although not 100%.

 

This all comes in a PDF if you decide to open a RMA.