Jump to content

I would like to get Windows Hello working on my desktop PC but I am struggling to find answers, thought you guys on here were probably the best people to ask!!

I have a reasonably modern system that should be compatible with Windows Hello, it's a 6700k Z170x box running W10 Home (build 16299.309)  and a Logitech Brio webcam which is compatible according to Logitech although they can provide no advice.

The windows hello section of the sign in options just tells me that Windows hello isn't available on this device and that's it as far as it's concerned!

I did get on to Microsoft technical support but the advisor wanted me to roll back to an early version of W10 and then disable updates which is not a method I am interested in, he seemed to think it has been disabled in a patch at some point.

I'm not so sure it can have been disabled or there would be a lot of laptop owners complaining so, looking for suggestions? Can i foll my OS into thinking it's on a laptop and get Hello working that way? Is there a way to enable it that I don't know about? I've had no luck with Google so far so maybe one of you W10 geniuses knows how to get around whatever is disabling it.

Cheers for any help.

Link to comment
https://linustechtips.com/topic/912094-windows-hello-on-a-desktop-pc/
Share on other sites

Link to post
Share on other sites

As far as I know Windows Hello on a desktop is just not a thing 

Primary Laptop (Gearsy MK4): Ryzen 9 5900HX, Radeon RX 6800M, Radeon Vega 8 Mobile, 24 GB DDR4 2400 Mhz, 512 GB SSD+1TB SSD, 15.6 in 300 Hz IPS display

2021 Asus ROG Strix G15 Advantage Edition

 

Secondary Laptop (Uni MK2): Ryzen 7 5800HS, Nvidia GTX 1650, Radeon Vega 8 Mobile, 16 GB DDR4 3200 Mhz, 512 GB SSD 

2021 Asus ROG Zephyrus G14 

 

Meme Machine (Uni MK1): Shintel Core i5 7200U, Nvidia GT 940MX, 24 GB DDR4 2133 Mhz, 256 GB SSD+500GB HDD, 15.6 in TN Display 

2016 Acer Aspire E5 575 

 

Retired Laptop (Gearsy MK2): Ryzen 5 2500U, Radeon Vega 8 Mobile, 12 GB 2400 Mhz DDR4, 256 GB NVME SSD, 15.6" 1080p IPS Touchscreen 

2017 HP Envy X360 15z (Ryzen)

 

PC (Gearsy): A6 3650, HD 6530D , 8 GB 1600 Mhz Kingston DDR3, Some Random Mobo Lol, EVGA 450W BT PSU, Stock Cooler, 128 GB Kingston SSD, 1 TB WD Blue 7200 RPM

HP P7 1234 (Yes It's Actually Called That)  RIP 

 

Also im happy to answer any Ryzen Mobile questions if anyone is interested! 

 

 

 

 

 

 

 

Link to post
Share on other sites

27 minutes ago, popuptoaster said:

-snip-

And you're sure you have all the proper drivers installed? 

Intel® Core™ i7-12700 | GIGABYTE B660 AORUS MASTER DDR4 | Gigabyte Radeon™ RX 6650 XT Gaming OC | 32GB Corsair Vengeance® RGB Pro SL DDR4 | Samsung 990 Pro 1TB | WD Green 1.5TB | Windows 11 Pro | NZXT H510 Flow White
Sony MDR-V250 | GNT-500 | Logitech G610 Orion Brown | Logitech G402 | Samsung C27JG5 | ASUS ProArt PA238QR
iPhone 12 Mini (iOS 18.3) | iPhone 15 (iOS 18.3.1) | KZ AZ09 Pro x KZ ZSN Pro X | Sennheiser HD450bt
Intel® Core™ i7-1265U | Kioxia KBG50ZNV512G | 16GB DDR4 | Windows 11 Enterprise | HP EliteBook 650 G9
Intel® Core™ i5-8520U | WD Blue M.2 250GB | 1TB Seagate FireCuda | 16GB DDR4 | Windows 11 Home | ASUS Vivobook 15 
Intel® Core™ i7-3520M | GT 630M | 16 GB Corsair Vengeance® DDR3 |
Samsung 850 EVO 250GB | macOS Catalina | Lenovo IdeaPad P580

Link to post
Share on other sites

1 hour ago, silentprototipe said:

As far as I know Windows Hello on a desktop is just not a thing 

You can buy cameras and fingerprint scanners to make it work on computers without those items built in so I see no reason its shouldn't work on any W10 PC.

https://www.windowscentral.com/review-mouse-windows-hello

The follow up question to that then, is how do I make W10 think that it's on a laptop?

36 minutes ago, BlueChinchillaEatingDorito said:

And you're sure you have all the proper drivers installed? 

Logitech don't provide drivers for the Brio they say let W10 download and install drivers for the camera.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×